Home >> Support Board

Support Board

Date/Time: Wed, 04 Dec 2024 19:50:04 +0000

How to Post a Message for Support

Eurodollar - E-mini Euro - Euro US Dollar

View Count: 136

[2024-11-13 18:53:44] #1 [Go To First Post]
User377189 - Posts: 172
Under my CME symbol i have Eurodollar - E-mini Euro - Euro US Dollar When i load Eurodollar chart no data loads. On E-mini euro the depth shows only on couple of prices Euro US dollar has most dept shown Why isn't Eurodollar showing any data and difference in depth


Private File

[2024-11-13 20:04:04] #2 [Go To First Post]
John - SC Support - Posts: 36470
The Eurodollar is hardly traded. You should have some data, but not much. The E-Mini EURO is traded more than the Eurodollar, but is not heavily traded. We do not have the full Market Depth for that symbol, we only have 10 levels. If this is a contract you want to trade, then we can look to see if we can add additional Market Depth for this. Please let us know. The EURO/US Dollar is a well traded instrument, and has the full market depth. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-11-13 21:24:35] #3 [Go To First Post]
User377189 - Posts: 172
I have attached screenshot of my quote board. The Eurodollar symbol has all fields 0. Do not see any data for this. For the e-mini euro, how would additional market depth be added for this symbol? Will Sierra Chart need to get additional data from the exchange?


Private File

[2024-11-13 22:32:21] #4 [Go To First Post]
John - SC Support - Posts: 36470
Actually, the EURODOLLAR is no longer traded. The symbol from the CME Group was GE. They delisted that in June of 2023. Refer to the following: https://www.cmegroup.com/notices/electronic-trading/2023/06/20230619.html#drefo What you are pulling up now is Jet Fuel, which is barely traded, which is why you are seeing zeros for it. Refer to the following: https://www.cmegroup.com/markets/energy/refined-products/gulf-coast-jet-fuel-platts-calendar-swap.volume.html -- We will have to look into if we can extend the Market Depth data for the E-Mini EURO. We will check on this and let you know if this is something we can do. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-11-14 22:48:47] #5 [Go To First Post]
Sierra_Chart Engineering - Posts: 17366
Market by order data for extended market depth will go into effect over the weekend for E7?## futures. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-11-15 03:32:07] #6 [Go To First Post]
User377189 - Posts: 172
Great. Just out of curiosity, this extended market depth will be accessible for all user of sierra chart and also what needed to get done for this extended market depth to be available?

[2024-11-15 15:02:28] #7 [Go To First Post]
John - SC Support - Posts: 36470
Yes, this change is for all Sierra Chart users. There is nothing you need to do. On Monday you will see up to 1400 levels of Market Depth for E7 instead of just the 10 levels. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-11-16 22:59:53] #8 [Go To First Post]
Sierra_Chart Engineering - Posts: 17366
Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: