Support Board
Date/Time: Fri, 22 Nov 2024 13:15:53 +0000
SC $TICK data problem
View Count: 1694
| [2013-05-09 13:47:47] |
| RLTrader - Posts: 8 |
|
SC $TICK data is not updating in real time. It has been stuck at +981 since US market open today.
|
| [2013-05-09 14:06:56] |
| |
|
Do you notice an issue now?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-09 14:25:33] |
| RLTrader - Posts: 8 |
|
Yes, the data is still not updating real-time. I can however perform the "Edit/Download Data - Intraday Chart" function and receive the backfill data up to the current time. But no realtime data follows from that point.
|
| [2013-05-09 14:49:25] |
| |
|
This is now resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: