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Date/Time: Thu, 21 Nov 2024 17:38:56 +0000

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[User Discussion] - issues updating to Version 2695 using Crossover

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[2024-11-09 21:44:47] #1 [Go To First Post]
akCB - Posts: 6
Hello, I'm using Crossover for Mac to run Sierra Chart and have a message stating that I must update to Version 2695 in order to continue using the Trading Evaluator service. I have followed the steps listed here: Software Download: Fast Update to no avail, and continue to get the message "Sierra Chart is up to date. No updates were downloaded" - and I am still on Version 2674. The file path of my Sierra Chart install via Crossover is C:Trading\ I have downloaded the SC installer, selected the path to install the update from, and into - and the update gets about halfway through before freezing up. Do you know if there is any reason this would not work simply due to Crossover?


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[2024-11-09 22:38:26] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 17136
Try doing the software installation again. This issue should now be resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-11-09 22:44:31] #3 [Go To First Post]
akCB - Posts: 6
Unfortunately I deleted the entire application from the bottle within Crossover, and with it, my charts, records, etc. Lesson learned - I didn't have a recent backup of everything. I will need to rebuild.

[2024-11-11 16:13:31] #4 [Go To First Post]
Tony - Posts: 516
@akCB, Are you using Silicon CPU or Intel CPU?

[2024-11-12 16:07:13] #5 [Go To First Post]
akCB - Posts: 6
Intel. Curious why you ask. Thanks!

[2024-11-12 17:08:21] #6 [Go To First Post]
Tony - Posts: 516
I would like to mention that Linux could be another option, Linux doesn't run on Silicon CPUs though. I have a 2015 iMac running Linux Mint and a 2016 MacBook running Manjaro since mid 2019, both have WINE installed to run some of the Windows programs, and Sierra works great on both computers, feels like running Sierra natively.

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