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Date/Time: Thu, 21 Nov 2024 22:06:04 +0000



Error during payment

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[2024-11-07 11:25:04]
User347921 - Posts: 39
Hello, I tried to pay multiple times with my credit card by I keep receiving the message "There was an error. Please try again". How to overcome this? Thanks
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[2024-11-07 13:56:40]
Sierra_Chart Engineering - Posts: 17138
Go to this page:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

Use the payment form called "PayPal EC". You can also use credit and debit cards with that form.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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