Support Board
Date/Time: Thu, 21 Nov 2024 21:11:54 +0000
[Locked] - Email Notifications have Turned Excessive and Off Based
View Count: 160
| [2024-11-06 15:28:04] |
| CdoubleOkay24 - Posts: 3 |
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Previously your email notifications would come maybe once a week. In the past 24 hours I have received 15 emails regarding my balance for data services stating they are too low when I issued a payment on the 24th of October. Please Advise.... |
 Photo Nov 06 2024, 10 17 44 AM.jpg / V - Attached On 2024-11-06 15:26:48 UTC - Size: 1.18 MB - 21 views Screenshot 2024-11-06 102636.png / V - Attached On 2024-11-06 15:26:56 UTC - Size: 63.62 KB - 17 views Attachment Deleted. |
| [2024-11-06 16:04:44] |
| Rexz - Posts: 22 |
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I am now also receiving emails every hour about required funds for the end of the month. Seemed to start from last night.
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| [2024-11-06 16:06:03] |
| Rexz - Posts: 22 |
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Just found out they have fixed the error hopefully. Thank you |
| [2024-11-06 16:07:59] |
| User273916 - Posts: 6 |
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Apparently the engineering team is spending all their time watching conspiracy theories on youtube and feeling the need to post political bullshit on the top of their support forum.
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| [2024-11-06 17:06:49] |
| John - SC Support - Posts: 36198 |
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This was an error on our part and has been fixed. We apologize for the inconvenience.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-06 20:09:02] |
| Sierra_Chart Engineering - Posts: 17138 |
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You can shut up about this: Apparently the engineering team is spending all their time watching conspiracy theories on youtube and feeling the need to post political bullshit on the top of their support forum.
This is a deadly serious matter, which involves all of us and you are welcome to leave Sierra Chart at this time and we do not give a damn. We are not going to be quiet about this. The world is in trouble because too many people are tolerating the nonsense.The mistake was made by our web services developer. And we are going to take appropriate steps related to this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-11-08 14:18:46
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