Support Board
Date/Time: Thu, 21 Nov 2024 20:50:44 +0000
A zombie order that could not be cancelled.
View Count: 83
| [2024-11-05 17:50:58] |
| winglok206 - Posts: 7 |
|
The zombie order is yellow circled in the first page of attachment. I am running simulation order. I tried cancelling all orders and still could not get rid of that zombie order. When the price moves up and down, the zombie order continues to register P/L in real time. This is a big concern if I go into real trade. PLease show me how to get rid of it. |
 support ticket 11-5-2024.pdf - Attached On 2024-11-05 17:50:50 UTC - Size: 545.15 KB - 24 views |
| [2024-11-06 19:09:55] |
| Sierra_Chart Engineering - Posts: 17137 |
|
The attachment is not helpful. We do not know what you are referring to there. Is Sierra Chart Trade Simulation Mode enabled? It is impossible to not be able to cancel an order in Trade Simulation Mode. Are you referring to an order or a position? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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