Support Board
Date/Time: Sun, 24 Nov 2024 02:49:06 +0000
Huge negative balance incorrectly generated with first virtual trade each morning.
View Count: 62
| [2024-11-05 15:37:08] |
| safetrades - Posts: 20 |
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For the last week whether I am on Sim or TopStep practice account, the first trade I put on generates a huge negative p/l even when I am in the positive. The backend is correct but it is unnerving and just wrong which is affecting my confidence in the platform. How can I fix this? I've attached first trade and second trade which was 1+ points in the money. Thank you! in advance for any help with this. I am updated to latest SC version. |
 Sierrra Chart virtual problem.jpg / V - Attached On 2024-11-05 15:32:24 UTC - Size: 142.96 KB - 10 views Sierrra Chart virtual problem 1p positive.jpg / V - Attached On 2024-11-05 15:32:33 UTC - Size: 94.62 KB - 9 views |
| [2024-11-05 21:39:33] |
| John - SC Support - Posts: 36238 |
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There is no way we can tell whether there is a problem or not. We do not know what what is right or wrong in your particular case. Check the order fill prices in the Trade Activity Log: Trade Activity Log: Viewing Historical Trade Activity Regarding the Daily Profit/Loss value, refer to: Help With Daily Profit/Loss Value For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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