Support Board
Date/Time: Fri, 27 Dec 2024 11:27:55 +0000
TPO merged profiles reset after change of trading service
View Count: 86
| [2024-11-04 12:55:24] |
| User992529 - Posts: 32 |
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Dear support, Seems all my TPO charts reset their merges after a change of trading service (Rithmic/TopStep into Interactive Brokers and back). I did follow the guide from Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Thanks in advance. |
| [2024-11-05 14:38:25] |
| Sierra_Chart Engineering - Posts: 17672 |
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Yes this is true. A change of symbol will cause TPO splits and merges to be reset. There is no way around this at all. None. Would be best not to change the symbols and use separate installations of Sierra Chart: Using Multiple Data and Trading Services at the Same Time Or use different Chartbooks for symbols for each Service. However, knowing what you are doing, it is best to just Close the Chartbooks for safety reasons first before changing the Service. And do not translate the symbols when prompted. File >> Close All Chartbooks. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-11-05 14:40:33
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