Support Board
Date/Time: Fri, 01 Nov 2024 01:30:20 +0000
Chart Values/Crosshair
View Count: 1164
| [2014-09-08 14:11:20] |
| The Stealthy Trader - Posts: 182 |
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It seems like whenever I'm using the Hand Tool to drag on a window, the cursor becomes a Crosshair. I'm pretty sure this wasn't the case on Friday or in prior weeks..lol I did upgrade to the latest version this morning so not sure if it's built into that. How can I make it just the Hand unless I click the Crosshair Icon..even if I'm dragging around a chart? Thanks, J. |
| [2014-09-09 05:13:27] |
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We know about this issue. It is a recent issue. It has been fixed and we are going to be releasing a new version in a couple of hours.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-09 12:21:14] |
| The Stealthy Trader - Posts: 182 |
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Thank you for that explanation. I also noticed that there was a change in the alerts aspect of the spreadsheet. I believe "Enable this alert" is new? That being said, please check on the spreadsheet alert functionality as yesterday many alerts triggered that weren't supposed to. And I didn't do anything to the formulas.. I just upgraded to the newest version. Please advise.. J. |
| [2014-09-09 13:11:41] |
| The Stealthy Trader - Posts: 182 |
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Also, I was wondering how users know about new releases. So, how will I know when this fixed one is ready? Thanks again, Jonathan |
| [2014-09-09 17:08:57] |
| The Stealthy Trader - Posts: 182 |
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Btw, I think part of the problem regarding some of my stocks triggering false alerts is they seem to have the designation "New" at the end of their name in the CW window. I'd say 40% of my stocks have that designation and I have no idea why as they've been in their respective chartbooks for months. These coincidentally are the stocks that are triggering false alerts. Please advise what this New means and why it might be messing with my spreadsheet alerts. Thanks so much.. J. |
| [2014-09-09 21:40:22] |
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We are releasing version 1188 now. Btw, I think part of the problem regarding some of my stocks triggering false alerts is they seem to have the designation "New" at the end of their name in the CW window. We do not understand this. Start a new thread and post an image of what you are seeing.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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