Support Board
Date/Time: Sun, 24 Nov 2024 06:00:13 +0000
Problem with update to version 2700
View Count: 135
| [2024-11-03 01:25:37] |
| User224654 - Posts: 18 |
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Hello, I wanted to update my Sierra installation to version 2700 earlier. I know the correct way to do this, as I have already done it very often. The update process always got stuck at the file "CrashReporter.exe". I have tried this several times in vain. And canceled manually after several minutes of inactivity. Only when I selected "prerelease" in the drop-down menu did the update go through as usual. Are there any known errors or bugs? |
| [2024-11-03 17:46:36] |
| Sierra_Chart Engineering - Posts: 17154 |
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We just did a test, and did not have any problem getting that file during the update. Therefore in this case we recommend using the zip installer: Software Download: Sierra Chart Zip Installer Please let us know if you still have a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-11-03 17:46:56
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| [2024-11-03 18:04:51] |
| User224654 - Posts: 18 |
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I just tried again with an older backup and the update went through without a hitch. Maybe it was just a hiccup yesterday. Problem solved. Thank you very much |
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