Support Board
Date/Time: Mon, 25 Nov 2024 00:10:37 +0000
Emulator refuses Trade
View Count: 73
| [2024-11-01 21:16:44] |
| DCSaba - Posts: 110 |
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Trade Order Error - Order is not allowed based on the symbol. Contact Sierra Chart support. Internal Order ID: 97571. Service Order ID: (none). Symbol: ESZ24. Account: DCSx01 * 2024-11-01 17:14:40.398 | Trade Order Error - Order is not allowed based on the symbol. Contact Sierra Chart support. Internal Order ID: 97578. Service Order ID: (none). Symbol: ESZ24. Account: DCS3 * I have reactivated my Sierra account a few days ago and updated everything and Rolled Over the contracts. But suddenly I get the above errors no matter if I trade a new or an old (previously fully functional) Emulatror Account. Please help. |
| [2024-11-01 23:43:42] |
| Sierra_Chart Engineering - Posts: 17164 |
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You need to activate the Real-time CME exchange data: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Otherwise, you need to use the delayed trading evaluator: Simulated Futures Trading Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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