Support Board
Date/Time: Sun, 24 Nov 2024 16:28:51 +0000
Unable to connect to IB, this is my message log
View Count: 117
| [2024-10-31 16:25:33] |
| User601317 - Posts: 3 |
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Interactive Brokers | Connecting to 127.0.0.1:7497 | 2024-10-31 12:21:49.157 IB TWS socket (1) | Creating socket. | 2024-10-31 12:21:49.157 IB TWS socket (1) | New receive buffer size: 0 | 2024-10-31 12:21:49.157 IB TWS socket (1) | Connecting to IP: 127.0.0.1. | 2024-10-31 12:21:49.157 File >> Disconnect selected. | 2024-10-31 12:21:49.646 IB TWS socket (1) | CloseSocket call. | 2024-10-31 12:21:49.646 Interactive Brokers | Failed to connect to the data and trade server. | 2024-10-31 12:21:49.646 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2024-10-31 12:21:49.646 * Interactive Brokers | Disconnected. | 2024-10-31 12:21:49.646 IB TWS socket (1) | Closed. | 2024-10-31 12:21:49.646 |
| [2024-10-31 16:43:59] |
| John - SC Support - Posts: 36238 |
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Sierra Chart connects to Interactive Brokers through the TWS software. That software needs to be running at the same time and on the same computer as your Sierra Chart software, otherwise a connection will not be made. Make sure the TWS software is running. If the TWS software is running, then go through the Setup Instructions at the following link to ensure that everything is setup properly: Interactive Brokers Trading Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-31 16:48:46] |
| User601317 - Posts: 3 |
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Hi, I have followed all the instructions without success. I tried changing the port number as well on sierra and IBRK as well. I am running sierra on parallels on a imac. Does that change anything? Thanks.
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| [2024-10-31 17:57:21] |
| John - SC Support - Posts: 36238 |
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We can not help with connecting to Interactive Brokers while using Parallels. We simply do not have the experience to be able to tell you how the connectivity works in this particular scenario. We have set this as a "User Discussion" as there may be other user's that have your setup that can help you. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-31 18:38:58] |
| Tony - Posts: 516 |
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@User601317 Is your iMac SillyCon CPU or Intel CPU ? |
| [2024-11-01 00:25:12] |
| User584084 - Posts: 262 |
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Are you running the Windows Version of IB TWS in Parallels also?
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| [2024-11-01 05:22:56] |
| User601317 - Posts: 3 |
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Intel CPU. Not using the windows version of IB. Did not consider that. I will try it. Thank you.
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| [2024-11-01 05:33:12] |
| Tony - Posts: 516 |
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Same here, 2015 iMac. I have been running Linux since 2019 (dual boot with MacOS), works like a charm: Wine+Sierra and TWS for Linux. Parallels on MacOS has much worse performance than Linux, way too slow. if your TWS is a Mac Version, I don't think it will communicate with Sierra running under Parallels. There is thread on Linux too: Linux Date Time Of Last Edit: 2024-11-01 05:37:51
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