Support Board
Date/Time: Wed, 05 Feb 2025 19:58:16 +0000
Refund
View Count: 226
| [2024-10-31 16:02:27] |
| User906641 - Posts: 1 |
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Hi, I want to stop my subscription with Sierra chart. I have $48 showing on the Service Surplus. Will this be refunded? Thanks |
| [2024-10-31 16:34:20] |
| John - SC Support - Posts: 37757 |
|
We have a $5.00 processing fee for refunds, therefore a total of $43.00 has been refunded to your card. At this time, your account has 7 days of Usage Time remaining. After November 6, 2024 your account will automatically be put in an expired state. There is nothing further you need to do in this regard. You do also have an exchange active, that will not renew on November 1, 2024. -- For anyone that comes across this post, these kind of requests should be made in our "Account Support Tickets". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-12-03 00:37:06] |
| User161764 - Posts: 2 |
|
Hi i want to get a refund
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| [2024-12-03 16:01:09] |
| John - SC Support - Posts: 37757 |
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User161764: Please post your request in our "Account Support Tickets" at the following link: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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