Support Board
Date/Time: Wed, 27 Nov 2024 15:54:39 +0000
DTN Data Feed
View Count: 939
| [2014-09-06 15:44:30] |
| User15451 - Posts: 27 |
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Dear Support, I am lose datafeed link causing a reload of data. This has happened on two different machines and three different internet connections over the last year and a half. I have removed all of the variables and it still happens. Can you please help?? It is very disruptive. Thank you for your support |
| [2014-09-06 20:59:55] |
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We do not fully understand this. Can you provide further details about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-09 00:19:36] |
| User15451 - Posts: 27 |
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Dear Support, Its like the data feed connection is lost then quickly re-loads the one or two seconds that are lost causing the screen to re-draw. Very annoying and i have tried three different internet connections two different machines etc etc and it always does this. Thank you for your support |
| [2014-09-09 02:09:47] |
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When you notice this problem post a copy of the Message Log, by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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