Support Board
Date/Time: Fri, 22 Nov 2024 12:57:11 +0000
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| [2024-10-21 17:24:49] |
| User992504 - Posts: 3 |
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2024-10-21 10:12:05.977 | Trade activity files set size: 24 2024-10-21 10:12:06.056 | Reading Internal Order ID file. 2024-10-21 10:12:06.058 | Reading Trade Orders file. 2024-10-21 10:12:06.059 | Reading Trade Positions file. 2024-10-21 10:12:06.059 | Reading Trade Account Data files. 2024-10-21 10:12:06.061 | Software version: 2695 64-bit 2024-10-21 10:12:06.061 | Primary Thread ID: 36704 2024-10-21 10:12:06.061 | Usage end date: 2024-10-28 2024-10-21 10:12:06.061 | Enabled for: Advanced Features 2. 2024-10-21 10:12:06.061 | Enabled for: Sierra Chart Historical Data Service. 2024-10-21 10:12:06.061 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-10-21 10:12:06.061 | Enabled for: Delayed Denali Exchange Data Feed. 2024-10-21 10:12:06.061 | Enabled for exchange2: CME (Trading Account Required) 2024-10-21 10:12:06.061 | Enabled for exchange2: CBOT (Trading Account Required) 2024-10-21 10:12:06.061 | Enabled for exchange2: COMEX (Trading Account Required) 2024-10-21 10:12:06.061 | Enabled for exchange2: NYMEX (Trading Account Required) 2024-10-21 10:12:06.061 | Enabled for exchange2: NASDAQ TotalView US stock data 2024-10-21 10:12:06.061 | Enabled for exchange2: US Equities Consolidated Tape 2024-10-21 10:12:06.061 | Enabled for exchange2: US Equities Consolidated Tape with Depth 2024-10-21 10:12:06.061 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-10-21 10:12:06.061 | Current selected Data/Trading service: Teton CME Order Routing 2024-10-21 10:12:06.061 | Custom symbol settings values: enabled 2024-10-21 10:12:06.061 | Chart Update Interval: 400 2024-10-21 10:12:06.061 | Intraday Data Storage Time Unit: 1 2024-10-21 10:12:06.061 | Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-10-21 10:12:06.061 | 2024-10-21 17:12:06 Local computer time in UTC 2024-10-21 10:12:06.061 | 2024-10-21 10:12:06 Local computer time in SC Time Zone 2024-10-21 10:12:06.061 | 2024-10-21 17:12:01 Server time in UTC 2024-10-21 10:12:06.061 | Local computer UTC time and Server UTC time difference: 4 seconds. 2024-10-21 10:12:06.061 | Program path: C:\SierraChart\ 2024-10-21 10:12:06.061 | Data Files path: C:\SierraChart\Data\ 2024-10-21 10:12:06.061 | OS Version Number: 10.0 2024-10-21 10:12:06.061 | Locale Setting: C 2024-10-21 10:12:06.062 | DLLs: UserContributedStudies_64.dll 2024-10-21 10:12:06.062 | Allowed protected custom studies: 2024-10-21 10:12:06.062 | Crash reporter started: true 2024-10-21 10:12:06.062 | 2024-10-21 10:12:06.096 | Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1. 2024-10-21 10:12:06.158 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2024-10-21 10:12:06.327 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2024-10-21 10:12:06.327 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2024-10-21 10:12:06.747 | Received 5 login tokens. 2024-10-21 10:12:07.308 | Symbol settings MD5 received. Request ID: 1. 2024-10-21 10:12:07.308 | Symbol settings are up-to-date for sc_futures_direct.dtc.trading. 2024-10-21 10:12:08.600 | Requested user files to download. 2024-10-21 10:12:10.595 | 2024-10-21 10:12:10.596 | Teton CME Order Routing | Firm: IronBeam 2024-10-21 10:12:10.598 | Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 2024-10-21 10:12:10.599 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-10-21 10:12:10.599 | DTC Client socket (1) | New receive buffer size: 0 2024-10-21 10:12:10.599 | DTC Client socket (1) | Connecting to IP: 208.185.224.130. 2024-10-21 10:12:10.661 | Teton CME Order Routing | Network connection to server complete. 2024-10-21 10:12:10.661 | Teton CME Order Routing | Starting socket receive thread. 2024-10-21 10:12:10.662 | Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none 2024-10-21 10:12:10.835 | Teton CME Order Routing | Setting DTC encoding to Binary VLS 2024-10-21 10:12:10.835 | Teton CME Order Routing | Sending logon request message. 2024-10-21 10:12:11.374 | Teton CME Order Routing | Received logon response. 2024-10-21 10:12:11.374 | Teton CME Order Routing | Server Name: SC DTC Server. Build=51192. 2024-10-21 10:12:11.374 | Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 2024-10-21 10:12:11.374 | Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. 2024-10-21 10:12:11.374 | Teton CME Order Routing | Trading is supported. 2024-10-21 10:12:11.374 | Teton CME Order Routing | Order cancel and replace is supported. 2024-10-21 10:12:11.374 | Teton CME Order Routing | OCO Orders supported. 2024-10-21 10:12:11.374 | Teton CME Order Routing | Bracket Orders supported. 2024-10-21 10:12:11.374 | Teton CME Order Routing | MarketDepthIsSupported: 1 2024-10-21 10:12:11.374 | Teton CME Order Routing | Connected to server complete. 2024-10-21 10:12:11.374 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-10-21 10:12:11.375 | Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. 2024-10-21 10:12:11.383 | Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2024-09-27 07:31:38.372111 2024-10-21 10:12:11.432 | Updated verified funded futures trading account ending date to: 2024-11-20 17:12:11 2024-10-21 10:12:11.442 | Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=23139058 2024-10-21 10:12:13.815 | Files to Open on Startup | Opening file: ExampleChartbook.cht 2024-10-21 10:12:13.992 | MNQZ24_FUT_CME 2 Min #13 | Reloading chart. 2024-10-21 10:12:14.394 | Mapping MNQZ24_FUT_CME to MNQZ24. Service code: cme 2024-10-21 10:12:14.394 | Using symbol data fast lookup vector 2024-10-21 10:12:14.394 | Denali Data Feed | Starting real-time market data updates for: MNQZ24_FUT_CME (MNQZ24). ID: 1 Service code: cme 2024-10-21 10:12:14.397 | Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 2024-10-21 10:12:14.398 | DTC Client socket (2) | Creating socket. 2024-10-21 10:12:14.398 | DTC Client socket (2) | New receive buffer size: 0 2024-10-21 10:12:14.398 | DTC Client socket (2) | Connecting to IP: 67.214.125.5. 2024-10-21 10:12:14.399 | Denali Data Feed | Requesting security definition data for: MNQZ24_FUT_CME (MNQZ24). ID: 1 2024-10-21 10:12:14.399 | Starting DelayedDownloadMonitoringTimer 2024-10-21 10:12:14.399 | Starting HDTimeoutTimer 2024-10-21 10:12:14.399 | Added historical Intraday data request for MNQZ24_FUT_CME to the queue. 2024-10-21 10:12:14.399 | Intraday data recording state for symbol MNQZ24_FUT_CME is set to download 'Pending'. 2024-10-21 10:12:14.402 | Triggering next historical data download in queue. 2024-10-21 10:12:14.404 | Delaying start of download for MNQZ24_FUT_CME. 2024-10-21 10:12:14.454 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: MNQZ24_FUT_CME 2024-10-21 10:12:14.454 | Teton CME Order Routing | Setting external service identifier for symbol MNQZ24_FUT_CME to 16 2024-10-21 10:12:14.454 | Teton CME Order Routing | Received security definition for symbol MNQZ24_FUT_CME 2024-10-21 10:12:14.472 | Denali Data Feed | Network connection to server complete. 2024-10-21 10:12:14.472 | Denali Data Feed | Starting socket receive thread. 2024-10-21 10:12:14.472 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2024-10-21 10:12:14.601 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-10-21 10:12:14.601 | Denali Data Feed | Sending logon request message. 2024-10-21 10:12:14.669 | MNQZ24_FUT_CME[M] 2 Min #13 | Chart data loading complete. 2024-10-21 10:12:15.568 | Denali Data Feed | Received logon response. 2024-10-21 10:12:15.568 | Denali Data Feed | Server Name: SC Realtime Server. 2024-10-21 10:12:15.568 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-10-21 10:12:15.568 | Denali Data Feed | Successfully connected. 2024-10-21 10:12:15.568 | Denali Data Feed | Trading is not supported. 2024-10-21 10:12:15.568 | Denali Data Feed | MarketDepthIsSupported: 1 2024-10-21 10:12:15.568 | Denali Data Feed | Restarting real-time data updates for symbol: MNQZ24_FUT_CME -> MNQZ24 2024-10-21 10:12:15.724 | Denali Data Feed | Setting external service identifier for symbol MNQZ24_FUT_CME to 42008411 2024-10-21 10:12:15.724 | Denali Data Feed | Received security definition for symbol MNQZ24_FUT_CME 2024-10-21 10:12:20.431 | HD Request # 1 | Downloading Intraday chart data for MNQZ24_FUT_CME to the file MNQZ24_FUT_CME.scid. Service: cme 2024-10-21 10:12:20.431 | HD Request # 1 | Download start date-time: 2024-10-21 10:11:50.000000. File last date-time: 2024-10-21 10:11:50.000000 2024-10-21 10:12:20.432 | HD Request # 1 | Using server: ds28.sierracharts.com port 10150 2024-10-21 10:12:20.449 | Socket (3) | Creating socket. 2024-10-21 10:12:20.449 | Socket (3) | New receive buffer size: 0 2024-10-21 10:12:20.449 | Socket (3) | Connecting to IP: 67.214.125.5. 2024-10-21 10:12:20.614 | HD Request # 1 | Setting DTC encoding to Binary VLS 2024-10-21 10:12:20.614 | HD Request # 1 | Sending historical data logon request message. 2024-10-21 10:12:21.176 | HD Request # 1 | Requesting Intraday data. Start date-time: 2024-10-21 10:11:50. Record interval: 1. Symbol: MNQZ24 2024-10-21 10:12:21.255 | HD Request # 1 | Decompressing data. 2024-10-21 10:12:21.328 | HD Request # 1 | Receiving Intraday data for MNQZ24_FUT_CME starting at 2024-10-21 10:11:50.280000 2024-10-21 10:12:21.328 | Socket (3) | CloseSocket call. 2024-10-21 10:12:21.329 | Socket (3) | Shutdown started. Waiting for graceful close. 2024-10-21 10:12:21.329 | Historical data download thread signaled to stop. 2024-10-21 10:12:21.329 | HD Request # 1 | Timestamp of first Intraday data file record written: 2024-10-21 10:11:50.280000. 2024-10-21 10:12:21.329 | HD Request # 1 | Received 27 Intraday data records from 2024-10-21 10:11:50.280000 to 2024-10-21 10:12:16.189000 (25.9 seconds. Delay: 5.1 seconds) and wrote 27 records for MNQZ24_FUT_CME 2024-10-21 10:12:21.330 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2024-10-21 17:12:16.189000 2024-10-21 10:12:21.330 | Added 5 Time and Sales records to Intraday data file for MNQZ24_FUT_CME after download. 2024-10-21 10:12:21.330 | HD Request # 1 | Completion time: 1s. 2024-10-21 10:12:21.330 | HD Request # 1 | Intraday data download complete for MNQZ24_FUT_CME. Unique request ID: 1 2024-10-21 10:12:21.330 | Removing historical data download ID 1. 2024-10-21 10:12:21.330 | Real-time Intraday chart data file updates started for MNQZ24_FUT_CME 2024-10-21 10:12:21.330 | Opened cached Intraday file: C:\SierraChart\Data\MNQZ24_FUT_CME.scid. Thread ID: 36704 2024-10-21 10:12:21.330 | Intraday chart data file opened for MNQZ24_FUT_CME 2024-10-21 10:12:21.330 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2024-10-21 10:12:21.330 | 2024-10-21 10:12:21.330 | No download requests in the queue to start downloads for. 2024-10-21 10:12:21.402 | Socket (3) | Socket gracefully closed by remote side. 2024-10-21 10:12:21.402 | Socket (3) | Closed. 2024-10-21 10:12:31.435 | ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. 2024-10-21 10:12:32.303 | ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2024-11-19"}. Success=true 2024-10-21 10:17:53.944 | Requested new login tokens. 2024-10-21 10:17:54.678 | Received 8 login tokens. I would like to download a chartbook from another How do I do this? Jim |
| [2024-10-21 17:47:55] |
| John - SC Support - Posts: 36203 |
|
Follow the instructions starting at Step #7 at the following link: Chartbooks (Workspaces): Sharing a Chartbook with Another User or Copying it to Another Installation We are wondering why you included your Message Log. Was there something in there that we need to look into? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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