Support Board
Date/Time: Fri, 22 Nov 2024 12:27:27 +0000
Historical data download failed / socket closed error message
View Count: 73
| [2024-10-18 17:25:53] |
| User352843 - Posts: 7 |
|
Hi there, I am trying to download historical data but I am getting the attached error message. My platform is telling me I am connected to the CQG data service and I am even getting live prices from the time at which its updated. If there are any network / firewall requirements needed to unblock the historical data download from happening, is there a list of them? Thank you in advance for your help! 2024-10-18 15:03:17.858 | Trade activity files set size: 1 2024-10-18 15:03:17.890 | Reading Internal Order ID file. 2024-10-18 15:03:17.894 | Reading Trade Orders file. 2024-10-18 15:03:17.894 | Reading Trade Positions file. 2024-10-18 15:03:17.894 | Reading Trade Account Data files. 2024-10-18 15:03:17.895 | Software version: 2695 64-bit 2024-10-18 15:03:17.895 | Primary Thread ID: 14984 2024-10-18 15:03:17.895 | Usage end date: 2024-11-18 2024-10-18 15:03:17.895 | Enabled for: Advanced Features 2. 2024-10-18 15:03:17.895 | Enabled for: Sierra Chart Historical Data Service. 2024-10-18 15:03:17.895 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-10-18 15:03:17.895 | Enabled for: Delayed Denali Exchange Data Feed. 2024-10-18 15:03:17.895 | Enabled for exchange2: CME 2024-10-18 15:03:17.895 | Enabled for exchange2: CBOT (Trading Account Required) 2024-10-18 15:03:17.895 | Enabled for exchange2: COMEX (Trading Account Required) 2024-10-18 15:03:17.895 | Enabled for exchange2: NYMEX (Trading Account Required) 2024-10-18 15:03:17.895 | Enabled for exchange2: EUREX EOBI 2024-10-18 15:03:17.895 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-10-18 15:03:17.895 | Current selected Data/Trading service: SC Data - All Services 2024-10-18 15:03:17.895 | Custom symbol settings values: enabled 2024-10-18 15:03:17.895 | Chart Update Interval: 400 2024-10-18 15:03:17.895 | Intraday Data Storage Time Unit: 1 2024-10-18 15:03:17.895 | Time Zone: +00:00:00 (UTC+00) 2024-10-18 15:03:17.895 | 2024-10-18 15:03:17 Local computer time in UTC 2024-10-18 15:03:17.895 | 2024-10-18 15:03:17 Local computer time in SC Time Zone 2024-10-18 15:03:17.895 | 2024-10-18 15:03:12 Server time in UTC 2024-10-18 15:03:17.895 | Local computer UTC time and Server UTC time difference: 5 seconds. 2024-10-18 15:03:17.895 | Notice: Your computer's clock is off by 5 seconds. Set the 'Global Settings >> NTP Settings >> NTP Client Enable' to 'Yes'. 2024-10-18 15:03:17.895 | Program path: C:\SierraChart\ 2024-10-18 15:03:17.895 | Data Files path: C:\SierraChart\Data\ 2024-10-18 15:03:17.895 | OS Version Number: 10.0 2024-10-18 15:03:17.895 | Locale Setting: C 2024-10-18 15:03:17.895 | DLLs: UserContributedStudies_64.dll 2024-10-18 15:03:17.895 | Allowed protected custom studies: 2024-10-18 15:03:17.895 | Crash reporter started: true 2024-10-18 15:03:17.895 | 2024-10-18 15:03:17.906 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. 2024-10-18 15:03:17.934 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2024-10-18 15:03:17.936 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2024-10-18 15:03:17.936 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2024-10-18 15:03:18.148 | Received 5 login tokens. 2024-10-18 15:03:18.688 | Symbol settings MD5 received. Request ID: 1. 2024-10-18 15:03:18.688 | Symbol settings are up-to-date for scdataallservices. 2024-10-18 15:03:20.396 | Requested user files to download. 2024-10-18 15:03:20.671 | File to download: Sierra4.config.new. Action: 0 2024-10-18 15:03:20.671 | File to download: LADDERS.Cht. Action: 0 2024-10-18 15:03:20.671 | User files to download complete 2024-10-18 15:03:22.410 | 2024-10-18 15:03:22.410 | SC Data - All Services | Connected to server complete. 2024-10-18 15:03:22.410 | No download requests in the queue to start downloads for. | Number times message added: 3 (Message log removed) 2024-10-18 17:19:14.207 | Denali Data Feed | Received security definition for symbol F.US.FOATZ24 2024-10-18 17:19:17.587 | Socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-10-18 17:19:17.587 | Socket (2) | CloseSocket call. 2024-10-18 17:19:17.587 | Socket (0) | CloseSocket call. 2024-10-18 17:19:17.587 | Socket (2) | Closed. 2024-10-18 17:19:17.588 | HD Request # 436 | Error downloading historical Intraday data for F.US.EPZ24. The network socket has been closed. Retrying download. 2024-10-18 17:19:17.588 | Added historical Intraday data request for F.US.EPZ24 to the queue. 2024-10-18 17:19:17.588 | Triggering next historical data download in queue. 2024-10-18 17:19:17.588 | Historical data download thread signaled to stop. 2024-10-18 17:19:17.588 | HD Request # 436 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for F.US.EPZ24 2024-10-18 17:19:17.588 | HD Request # 436 | Completion time: 21s. 2024-10-18 17:19:17.588 | 2024-10-18 17:19:17.588 | HD Request # 437 | Downloading Intraday chart data for F.US.EPZ24 to the file F.US.EPZ24.scid. Service: cme 2024-10-18 17:19:17.588 | HD Request # 437 | Download start date-time: 2024-10-18 17:18:15.000000. File last date-time: 2024-10-18 17:18:15.532000 2024-10-18 17:19:17.589 | HD Request # 437 | Using server: ds26.sierracharts.com port 10150 2024-10-18 17:19:17.589 | Socket (2) | Creating socket. 2024-10-18 17:19:17.589 | Socket (2) | New receive buffer size: 0 2024-10-18 17:19:17.589 | Socket (2) | Connecting to IP: 69.39.70.243. 2024-10-18 17:19:38.605 | Socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-10-18 17:19:38.606 | Socket (2) | CloseSocket call. 2024-10-18 17:19:38.606 | Socket (0) | CloseSocket call. 2024-10-18 17:19:38.606 | Socket (2) | Closed. 2024-10-18 17:19:38.606 | HD Request # 437 | Error downloading historical Intraday data for F.US.EPZ24. The network socket has been closed. Retrying download. 2024-10-18 17:19:38.606 | Historical data download thread signaled to stop. 2024-10-18 17:19:38.606 | HD Request # 437 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for F.US.EPZ24 2024-10-18 17:19:38.607 | HD Request # 437 | Add time&sales data | Remembered last file record date-time: 2024-10-18 17:18:15.532000 2024-10-18 17:19:38.607 | HD Request # 437 | Receiving Intraday data for F.US.EPZ24 starting at 2024-10-18 17:18:39.970000 2024-10-18 17:19:38.608 | Added 548 Time and Sales records to Intraday data file for F.US.EPZ24 after download. 2024-10-18 17:19:38.608 | HD Request # 437 | Timestamp of first Intraday data file record written: 2024-10-18 17:18:39.970000. 2024-10-18 17:19:38.608 | HD Request # 437 | Completion time: 21s. 2024-10-18 17:19:38.608 | HD Request # 437 | Intraday data download complete for F.US.EPZ24. Unique request ID: 357 2024-10-18 17:19:38.608 | Removing historical data download ID 357. 2024-10-18 17:19:38.608 | Real-time Intraday chart data file updates started for F.US.EPZ24 2024-10-18 17:19:38.608 | Intraday chart data file opened for F.US.EPZ24 2024-10-18 17:19:38.608 | HD Request # 437 | Enabling Intraday chart updating for symbol. 2024-10-18 17:19:38.608 | 2024-10-18 17:19:38.608 | Triggering next historical data download in queue. 2024-10-18 17:19:38.608 | HD Request # 438 | Downloading Intraday chart data for F.US.FBTPZ24 to the file F.US.FBTPZ24.scid. Service: eurex 2024-10-18 17:19:38.609 | HD Request # 438 | Download start date-time: 2024-10-18 16:59:57.000000. File last date-time: 2024-10-18 16:59:57.030000 2024-10-18 17:19:38.609 | HD Request # 438 | Using server: ds24.sierracharts.com port 10149 2024-10-18 17:19:38.609 | Socket (2) | Creating socket. 2024-10-18 17:19:38.609 | Socket (2) | New receive buffer size: 0 2024-10-18 17:19:38.609 | Socket (2) | Connecting to IP: 149.11.224.18. 2024-10-18 17:19:42.700 | Opened cached Intraday file: C:\SierraChart\Data\F.US.EPZ24.scid. Thread ID: 18104 2024-10-18 17:19:59.671 | Socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-10-18 17:19:59.671 | Socket (2) | CloseSocket call. 2024-10-18 17:19:59.672 | Socket (0) | CloseSocket call. 2024-10-18 17:19:59.672 | Socket (2) | Closed. 2024-10-18 17:19:59.672 | HD Request # 438 | Error downloading historical Intraday data for F.US.FBTPZ24. The network socket has been closed. Retrying download. 2024-10-18 17:19:59.672 | Added historical Intraday data request for F.US.FBTPZ24 to the queue. 2024-10-18 17:19:59.672 | Triggering next historical data download in queue. 2024-10-18 17:19:59.672 | Historical data download thread signaled to stop. 2024-10-18 17:19:59.672 | HD Request # 438 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for F.US.FBTPZ24 2024-10-18 17:19:59.672 | HD Request # 438 | Completion time: 21s. 2024-10-18 17:19:59.672 | 2024-10-18 17:19:59.672 | HD Request # 439 | Downloading Intraday chart data for F.US.FBTPZ24 to the file F.US.FBTPZ24.scid. Service: eurex 2024-10-18 17:19:59.673 | HD Request # 439 | Download start date-time: 2024-10-18 16:59:57.000000. File last date-time: 2024-10-18 16:59:57.030000 2024-10-18 17:19:59.674 | HD Request # 439 | Using server: ds14.sierracharts.com port 10150 2024-10-18 17:19:59.674 | Socket (2) | Creating socket. 2024-10-18 17:19:59.674 | Socket (2) | New receive buffer size: 0 2024-10-18 17:19:59.674 | Socket (2) | Connecting to IP: 176.9.9.252. 2024-10-18 17:20:20.730 | Socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-10-18 17:20:20.730 | Socket (2) | CloseSocket call. 2024-10-18 17:20:20.730 | Socket (0) | CloseSocket call. 2024-10-18 17:20:20.730 | Socket (2) | Closed. 2024-10-18 17:20:20.730 | HD Request # 439 | Error downloading historical Intraday data for F.US.FBTPZ24. The network socket has been closed. Retrying download. 2024-10-18 17:20:20.730 | Added historical Intraday data request for F.US.FBTPZ24 to the queue. 2024-10-18 17:20:20.730 | Triggering next historical data download in queue. 2024-10-18 17:20:20.730 | Historical data download thread signaled to stop. 2024-10-18 17:20:20.731 | HD Request # 439 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for F.US.FBTPZ24 2024-10-18 17:20:20.731 | HD Request # 439 | Completion time: 21s. 2024-10-18 17:20:20.731 | 2024-10-18 17:20:20.731 | HD Request # 440 | Downloading Intraday chart data for F.US.FBTPZ24 to the file F.US.FBTPZ24.scid. Service: eurex 2024-10-18 17:20:20.731 | HD Request # 440 | Download start date-time: 2024-10-18 16:59:57.000000. File last date-time: 2024-10-18 16:59:57.030000 2024-10-18 17:20:20.732 | HD Request # 440 | Using server: ds24.sierracharts.com port 10149 2024-10-18 17:20:20.732 | Socket (2) | Creating socket. 2024-10-18 17:20:20.732 | Socket (2) | New receive buffer size: 0 2024-10-18 17:20:20.732 | Socket (2) | Connecting to IP: 149.11.224.18. 2024-10-18 17:20:41.782 | Socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-10-18 17:20:41.782 | Socket (2) | CloseSocket call. 2024-10-18 17:20:41.782 | Socket (0) | CloseSocket call. 2024-10-18 17:20:41.782 | Socket (2) | Closed. 2024-10-18 17:20:41.782 | HD Request # 440 | Error downloading historical Intraday data for F.US.FBTPZ24. The network socket has been closed. Retrying download. 2024-10-18 17:20:41.782 | Historical data download thread signaled to stop. 2024-10-18 17:20:41.782 | HD Request # 440 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for F.US.FBTPZ24 2024-10-18 17:20:41.783 | HD Request # 440 | Add time&sales data | Remembered last file record date-time: 2024-10-18 16:59:57.030000 2024-10-18 17:20:41.783 | HD Request # 440 | Completion time: 21s. 2024-10-18 17:20:41.783 | HD Request # 440 | Intraday data download complete for F.US.FBTPZ24. Unique request ID: 358 2024-10-18 17:20:41.783 | Removing historical data download ID 358. 2024-10-18 17:20:41.783 | Real-time Intraday chart data file updates started for F.US.FBTPZ24 2024-10-18 17:20:41.783 | Intraday chart data file opened for F.US.FBTPZ24 2024-10-18 17:20:41.783 | HD Request # 440 | Enabling Intraday chart updating for symbol. 2024-10-18 17:20:41.783 | 2024-10-18 17:20:41.783 | Triggering next historical data download in queue. 2024-10-18 17:20:41.783 | HD Request # 441 | Downloading Intraday chart data for F.US.CLEZ24 to the file F.US.CLEZ24.scid. Service: nymex 2024-10-18 17:20:41.783 | HD Request # 441 | Download start date-time: 2024-10-18 17:18:14.000000. File last date-time: 2024-10-18 17:18:14.977001 2024-10-18 17:20:41.783 | HD Request # 441 | Using server: ds32.sierracharts.com port 10150 2024-10-18 17:20:41.788 | Socket (2) | Creating socket. 2024-10-18 17:20:41.789 | Socket (2) | New receive buffer size: 0 2024-10-18 17:20:41.789 | Socket (2) | Connecting to IP: 67.214.125.3. 2024-10-18 17:20:41.804 | Chart #1 has tagged chart #8 for full recalculation. Chartbook: Bonds.cht 2024-10-18 17:20:42.151 | F.US.DBZ24[M] 60 Min #8 | Performing a full recalculation because it has been tagged. Chartbook: Bonds.cht 2024-10-18 17:21:02.822 | Socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-10-18 17:21:02.823 | Socket (2) | CloseSocket call. 2024-10-18 17:21:02.823 | Socket (0) | CloseSocket call. 2024-10-18 17:21:02.823 | Socket (2) | Closed. 2024-10-18 17:21:02.823 | HD Request # 441 | Error downloading historical Intraday data for F.US.CLEZ24. The network socket has been closed. Retrying download. 2024-10-18 17:21:02.823 | Added historical Intraday data request for F.US.CLEZ24 to the queue. 2024-10-18 17:21:02.823 | Triggering next historical data download in queue. 2024-10-18 17:21:02.823 | Historical data download thread signaled to stop. 2024-10-18 17:21:02.823 | HD Request # 441 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for F.US.CLEZ24 2024-10-18 17:21:02.823 | HD Request # 441 | Completion time: 21s. 2024-10-18 17:21:02.823 | 2024-10-18 17:21:02.823 | HD Request # 442 | Downloading Intraday chart data for F.US.CLEZ24 to the file F.US.CLEZ24.scid. Service: nymex 2024-10-18 17:21:02.823 | HD Request # 442 | Download start date-time: 2024-10-18 17:18:14.000000. File last date-time: 2024-10-18 17:18:14.977001 2024-10-18 17:21:02.823 | HD Request # 442 | Using server: ds26.sierracharts.com port 10149 2024-10-18 17:21:02.823 | Socket (2) | Creating socket. 2024-10-18 17:21:02.823 | Socket (2) | New receive buffer size: 0 2024-10-18 17:21:02.823 | Socket (2) | Connecting to IP: 69.39.70.243. 2024-10-18 17:21:23.856 | Socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-10-18 17:21:23.856 | Socket (2) | CloseSocket call. 2024-10-18 17:21:23.856 | Socket (0) | CloseSocket call. 2024-10-18 17:21:23.856 | HD Request # 442 | Error downloading historical Intraday data for F.US.CLEZ24. The network socket has been closed. Retrying download. 2024-10-18 17:21:23.856 | Socket (2) | Closed. 2024-10-18 17:21:23.856 | Added historical Intraday data request for F.US.CLEZ24 to the queue. 2024-10-18 17:21:23.856 | Triggering next historical data download in queue. 2024-10-18 17:21:23.856 | Historical data download thread signaled to stop. 2024-10-18 17:21:23.856 | HD Request # 442 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for F.US.CLEZ24 2024-10-18 17:21:23.856 | HD Request # 442 | Completion time: 21s. 2024-10-18 17:21:23.856 | 2024-10-18 17:21:23.856 | HD Request # 443 | Downloading Intraday chart data for F.US.CLEZ24 to the file F.US.CLEZ24.scid. Service: nymex 2024-10-18 17:21:23.857 | HD Request # 443 | Download start date-time: 2024-10-18 17:18:14.000000. File last date-time: 2024-10-18 17:18:14.977001 2024-10-18 17:21:23.857 | HD Request # 443 | Using server: ds28.sierracharts.com port 10150 2024-10-18 17:21:23.857 | Socket (2) | Creating socket. 2024-10-18 17:21:23.858 | Socket (2) | New receive buffer size: 0 2024-10-18 17:21:23.858 | Socket (2) | Connecting to IP: 67.214.125.5. 2024-10-18 17:21:44.927 | Socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-10-18 17:21:44.927 | Socket (2) | CloseSocket call. 2024-10-18 17:21:44.927 | Socket (0) | CloseSocket call. 2024-10-18 17:21:44.927 | Socket (2) | Closed. 2024-10-18 17:21:44.928 | HD Request # 443 | Error downloading historical Intraday data for F.US.CLEZ24. The network socket has been closed. Retrying download. 2024-10-18 17:21:44.928 | Historical data download thread signaled to stop. 2024-10-18 17:21:44.928 | HD Request # 443 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for F.US.CLEZ24 2024-10-18 17:21:44.928 | HD Request # 443 | Add time&sales data | Remembered last file record date-time: 2024-10-18 17:18:14.977001 2024-10-18 17:21:44.928 | HD Request # 443 | Receiving Intraday data for F.US.CLEZ24 starting at 2024-10-18 17:19:16.716000 2024-10-18 17:21:44.929 | Added 185 Time and Sales records to Intraday data file for F.US.CLEZ24 after download. 2024-10-18 17:21:44.929 | HD Request # 443 | Timestamp of first Intraday data file record written: 2024-10-18 17:19:16.716000. 2024-10-18 17:21:44.929 | HD Request # 443 | Completion time: 21s. 2024-10-18 17:21:44.929 | HD Request # 443 | Intraday data download complete for F.US.CLEZ24. Unique request ID: 359 2024-10-18 17:21:44.929 | Removing historical data download ID 359. 2024-10-18 17:21:44.929 | Real-time Intraday chart data file updates started for F.US.CLEZ24 2024-10-18 17:21:44.929 | Intraday chart data file opened for F.US.CLEZ24 2024-10-18 17:21:44.929 | HD Request # 443 | Enabling Intraday chart updating for symbol. 2024-10-18 17:21:44.929 | 2024-10-18 17:21:44.930 | Triggering next historical data download in queue. 2024-10-18 17:21:44.930 | HD Request # 444 | Downloading Intraday chart data for F.US.RTYZ24 to the file F.US.RTYZ24.scid. Service: cme 2024-10-18 17:21:44.930 | HD Request # 444 | Download start date-time: 2024-10-18 17:18:14.000000. File last date-time: 2024-10-18 17:18:14.481000 2024-10-18 17:21:44.930 | HD Request # 444 | Using server: ds32.sierracharts.com port 10149 2024-10-18 17:21:44.930 | Socket (2) | Creating socket. 2024-10-18 17:21:44.930 | Socket (2) | New receive buffer size: 0 2024-10-18 17:21:44.930 | Socket (2) | Connecting to IP: 67.214.125.3. 2024-10-18 17:21:48.867 | Opened cached Intraday file: C:\SierraChart\Data\F.US.CLEZ24.scid. Thread ID: 18104 2024-10-18 17:22:05.975 | Socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-10-18 17:22:05.975 | Socket (2) | CloseSocket call. 2024-10-18 17:22:05.975 | Socket (0) | CloseSocket call. 2024-10-18 17:22:05.975 | Socket (2) | Closed. 2024-10-18 17:22:05.975 | HD Request # 444 | Error downloading historical Intraday data for F.US.RTYZ24. The network socket has been closed. Retrying download. 2024-10-18 17:22:05.975 | Added historical Intraday data request for F.US.RTYZ24 to the queue. 2024-10-18 17:22:05.975 | Triggering next historical data download in queue. 2024-10-18 17:22:05.975 | Historical data download thread signaled to stop. 2024-10-18 17:22:05.975 | HD Request # 444 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for F.US.RTYZ24 2024-10-18 17:22:05.975 | HD Request # 444 | Completion time: 21s. 2024-10-18 17:22:05.975 | 2024-10-18 17:22:05.975 | HD Request # 445 | Downloading Intraday chart data for F.US.RTYZ24 to the file F.US.RTYZ24.scid. Service: cme 2024-10-18 17:22:05.976 | HD Request # 445 | Download start date-time: 2024-10-18 17:18:14.000000. File last date-time: 2024-10-18 17:18:14.481000 2024-10-18 17:22:05.976 | HD Request # 445 | Using server: ds26.sierracharts.com port 10150 2024-10-18 17:22:05.976 | Socket (2) | Creating socket. 2024-10-18 17:22:05.977 | Socket (2) | New receive buffer size: 0 2024-10-18 17:22:05.977 | Socket (2) | Connecting to IP: 69.39.70.243. 2024-10-18 17:22:27.001 | Socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-10-18 17:22:27.001 | Socket (2) | CloseSocket call. 2024-10-18 17:22:27.001 | Socket (0) | CloseSocket call. 2024-10-18 17:22:27.001 | Socket (2) | Closed. 2024-10-18 17:22:27.002 | HD Request # 445 | Error downloading historical Intraday data for F.US.RTYZ24. The network socket has been closed. Retrying download. 2024-10-18 17:22:27.002 | Added historical Intraday data request for F.US.RTYZ24 to the queue. 2024-10-18 17:22:27.002 | Triggering next historical data download in queue. 2024-10-18 17:22:27.002 | Historical data download thread signaled to stop. 2024-10-18 17:22:27.002 | HD Request # 445 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for F.US.RTYZ24 2024-10-18 17:22:27.002 | HD Request # 445 | Completion time: 22s. 2024-10-18 17:22:27.002 | 2024-10-18 17:22:27.002 | HD Request # 446 | Downloading Intraday chart data for F.US.RTYZ24 to the file F.US.RTYZ24.scid. Service: cme 2024-10-18 17:22:27.003 | HD Request # 446 | Download start date-time: 2024-10-18 17:18:14.000000. File last date-time: 2024-10-18 17:18:14.481000 2024-10-18 17:22:27.003 | HD Request # 446 | Using server: ds28.sierracharts.com port 10149 2024-10-18 17:22:27.003 | Socket (2) | Creating socket. 2024-10-18 17:22:27.003 | Socket (2) | New receive buffer size: 0 2024-10-18 17:22:27.004 | Socket (2) | Connecting to IP: 67.214.125.5. 2024-10-18 17:22:48.035 | Socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-10-18 17:22:48.036 | Socket (2) | CloseSocket call. 2024-10-18 17:22:48.036 | Socket (0) | CloseSocket call. 2024-10-18 17:22:48.036 | Socket (2) | Closed. 2024-10-18 17:22:48.037 | HD Request # 446 | Error downloading historical Intraday data for F.US.RTYZ24. The network socket has been closed. Retrying download. 2024-10-18 17:22:48.037 | Historical data download thread signaled to stop. 2024-10-18 17:22:48.037 | HD Request # 446 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for F.US.RTYZ24 2024-10-18 17:22:48.038 | HD Request # 446 | Add time&sales data | Remembered last file record date-time: 2024-10-18 17:18:14.481000 2024-10-18 17:22:48.038 | HD Request # 446 | Receiving Intraday data for F.US.RTYZ24 starting at 2024-10-18 17:21:44.721000 2024-10-18 17:22:48.039 | Added 107 Time and Sales records to Intraday data file for F.US.RTYZ24 after download. 2024-10-18 17:22:48.039 | HD Request # 446 | Timestamp of first Intraday data file record written: 2024-10-18 17:21:44.721000. 2024-10-18 17:22:48.039 | HD Request # 446 | Completion time: 21s. 2024-10-18 17:22:48.039 | HD Request # 446 | Intraday data download complete for F.US.RTYZ24. Unique request ID: 360 2024-10-18 17:22:48.039 | Removing historical data download ID 360. 2024-10-18 17:22:48.039 | Real-time Intraday chart data file updates started for F.US.RTYZ24 2024-10-18 17:22:48.039 | Intraday chart data file opened for F.US.RTYZ24 2024-10-18 17:22:48.039 | HD Request # 446 | Enabling Intraday chart updating for symbol. 2024-10-18 17:22:48.039 | 2024-10-18 17:22:48.039 | Triggering next historical data download in queue. 2024-10-18 17:22:48.039 | HD Request # 447 | Downloading Intraday chart data for F.US.CA6Z24 to the file F.US.CA6Z24.scid. Service: cme 2024-10-18 17:22:48.040 | HD Request # 447 | Download start date-time: 2024-10-18 17:17:59.000000. File last date-time: 2024-10-18 17:17:59.106000 2024-10-18 17:22:48.040 | HD Request # 447 | Using server: ds32.sierracharts.com port 10150 2024-10-18 17:22:48.040 | Socket (2) | Creating socket. 2024-10-18 17:22:48.040 | Socket (2) | New receive buffer size: 0 2024-10-18 17:22:48.040 | Socket (2) | Connecting to IP: 67.214.125.3. 2024-10-18 17:22:49.437 | Opened cached Intraday file: C:\SierraChart\Data\F.US.RTYZ24.scid. Thread ID: 18104 2024-10-18 17:23:09.085 | Socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-10-18 17:23:09.085 | Socket (2) | CloseSocket call. 2024-10-18 17:23:09.085 | Socket (0) | CloseSocket call. 2024-10-18 17:23:09.085 | Socket (2) | Closed. 2024-10-18 17:23:09.085 | HD Request # 447 | Error downloading historical Intraday data for F.US.CA6Z24. The network socket has been closed. Retrying download. 2024-10-18 17:23:09.085 | Added historical Intraday data request for F.US.CA6Z24 to the queue. 2024-10-18 17:23:09.085 | Triggering next historical data download in queue. 2024-10-18 17:23:09.085 | Historical data download thread signaled to stop. 2024-10-18 17:23:09.085 | HD Request # 447 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for F.US.CA6Z24 2024-10-18 17:23:09.085 | HD Request # 447 | Completion time: 21s. 2024-10-18 17:23:09.085 | 2024-10-18 17:23:09.085 | HD Request # 448 | Downloading Intraday chart data for F.US.CA6Z24 to the file F.US.CA6Z24.scid. Service: cme 2024-10-18 17:23:09.085 | HD Request # 448 | Download start date-time: 2024-10-18 17:17:59.000000. File last date-time: 2024-10-18 17:17:59.106000 2024-10-18 17:23:09.086 | HD Request # 448 | Using server: ds26.sierracharts.com port 10149 2024-10-18 17:23:09.086 | Socket (2) | Creating socket. 2024-10-18 17:23:09.086 | Socket (2) | New receive buffer size: 0 2024-10-18 17:23:09.086 | Socket (2) | Connecting to IP: 69.39.70.243. 2024-10-18 17:23:30.133 | Socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-10-18 17:23:30.133 | Socket (2) | CloseSocket call. 2024-10-18 17:23:30.133 | Socket (0) | CloseSocket call. 2024-10-18 17:23:30.133 | Socket (2) | Closed. 2024-10-18 17:23:30.134 | HD Request # 448 | Error downloading historical Intraday data for F.US.CA6Z24. The network socket has been closed. Retrying download. 2024-10-18 17:23:30.134 | Added historical Intraday data request for F.US.CA6Z24 to the queue. 2024-10-18 17:23:30.134 | Triggering next historical data download in queue. 2024-10-18 17:23:30.134 | Historical data download thread signaled to stop. 2024-10-18 17:23:30.134 | HD Request # 448 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for F.US.CA6Z24 2024-10-18 17:23:30.134 | HD Request # 448 | Completion time: 21s. 2024-10-18 17:23:30.134 | 2024-10-18 17:23:30.134 | HD Request # 449 | Downloading Intraday chart data for F.US.CA6Z24 to the file F.US.CA6Z24.scid. Service: cme 2024-10-18 17:23:30.134 | HD Request # 449 | Download start date-time: 2024-10-18 17:17:59.000000. File last date-time: 2024-10-18 17:17:59.106000 2024-10-18 17:23:30.134 | HD Request # 449 | Using server: ds28.sierracharts.com port 10150 2024-10-18 17:23:30.134 | Socket (2) | Creating socket. 2024-10-18 17:23:30.134 | Socket (2) | New receive buffer size: 0 2024-10-18 17:23:30.134 | Socket (2) | Connecting to IP: 67.214.125.5. 2024-10-18 17:23:51.178 | Socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-10-18 17:23:51.178 | Socket (2) | CloseSocket call. 2024-10-18 17:23:51.178 | Socket (0) | CloseSocket call. 2024-10-18 17:23:51.178 | Socket (2) | Closed. 2024-10-18 17:23:51.178 | HD Request # 449 | Error downloading historical Intraday data for F.US.CA6Z24. The network socket has been closed. Retrying download. 2024-10-18 17:23:51.179 | Historical data download thread signaled to stop. 2024-10-18 17:23:51.179 | HD Request # 449 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for F.US.CA6Z24 2024-10-18 17:23:51.179 | HD Request # 449 | Add time&sales data | Remembered last file record date-time: 2024-10-18 17:17:59.106000 2024-10-18 17:23:51.179 | HD Request # 449 | Receiving Intraday data for F.US.CA6Z24 starting at 2024-10-18 17:18:33.529000 2024-10-18 17:23:51.180 | Added 65 Time and Sales records to Intraday data file for F.US.CA6Z24 after download. 2024-10-18 17:23:51.180 | HD Request # 449 | Timestamp of first Intraday data file record written: 2024-10-18 17:18:33.529000. 2024-10-18 17:23:51.180 | HD Request # 449 | Completion time: 21s. 2024-10-18 17:23:51.180 | HD Request # 449 | Intraday data download complete for F.US.CA6Z24. Unique request ID: 361 2024-10-18 17:23:51.180 | Removing historical data download ID 361. 2024-10-18 17:23:51.180 | Real-time Intraday chart data file updates started for F.US.CA6Z24 2024-10-18 17:23:51.180 | Intraday chart data file opened for F.US.CA6Z24 2024-10-18 17:23:51.180 | HD Request # 449 | Enabling Intraday chart updating for symbol. 2024-10-18 17:23:51.181 | 2024-10-18 17:23:51.181 | Triggering next historical data download in queue. 2024-10-18 17:23:51.181 | HD Request # 450 | Downloading Intraday chart data for F.US.MQIZ24 to the file F.US.MQIZ24.scid. Service: comex 2024-10-18 17:23:51.181 | HD Request # 450 | Download start date-time: 2024-10-18 17:17:46.000000. File last date-time: 2024-10-18 17:17:46.730000 2024-10-18 17:23:51.183 | HD Request # 450 | Using server: ds32.sierracharts.com port 10149 2024-10-18 17:23:51.183 | Socket (2) | Creating socket. 2024-10-18 17:23:51.183 | Socket (2) | New receive buffer size: 0 2024-10-18 17:23:51.183 | Socket (2) | Connecting to IP: 67.214.125.3. 2024-10-18 17:23:55.072 | Opened cached Intraday file: C:\SierraChart\Data\F.US.CA6Z24.scid. Thread ID: 18104 Date Time Of Last Edit: 2024-10-18 17:36:07
|
| [2024-10-18 17:34:09] |
| Sierra_Chart Engineering - Posts: 17143 |
|
Is there anything unusual about the network you are running Sierra Chart on? This is the relevant error: 2024-10-18 16:29:22.843 | Socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. *
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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