Support Board
Date/Time: Fri, 22 Nov 2024 11:18:03 +0000
Copying drawings
View Count: 92
| [2024-10-16 12:20:21] |
| User781731 - Posts: 26 |
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I have a number of charts with drawings that are being copied to other charts. I have enabled the setting "Allow Modification of Chart Drawings from Other Charts" because I need to be able to modify the drawings on the other charts. The issue I'm having is that sometimes when I move the drawing on the secondary chart, it creates a duplicate. For example, if I have a line drawn on primary chart and this is copied to secondary chart, and on secondary chart I drag the line drawing, it will create a duplicate of the line and leave the original line in the location that it was prior to me moving it. When I view the "Line ID" for the two lines, the ID is identical. Also, no duplicate is created on the primary chart, it only creates a duplicate on the secondary chart. The issue isn't specific to one chart or chartbook; it keeps happening across multiple charts and chartbooks. |
| [2024-10-16 12:58:19] |
| Sierra_Chart Engineering - Posts: 17143 |
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We do not see this problem and we have never heard of this problem before. We would not know why it is occurring in your case. Are you able to consistently reproduce it?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-10-16 12:58:32
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| [2024-10-16 13:27:27] |
| User781731 - Posts: 26 |
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Yes it consistently happens. Can I send a screen recording somehow?
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| [2024-10-16 15:41:53] |
| John - SC Support - Posts: 36203 |
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Please get us a chart that shows this issue along with your 'Sierra4.config' file. To get us a chart, follow these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart The Sierra4.config is located in your main Sierra Chart installation folder. Refer to the following for how to get us this file: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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