Support Board
Date/Time: Fri, 22 Nov 2024 09:57:26 +0000
my m6e dom won't enter an order
View Count: 79
| [2024-10-16 06:38:03] |
| User849502 - Posts: 345 |
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Morning John, No questions on volume! but here's a weird one, I can't enter an order in the micro 6E contract. I entered order it flashes on dom for a second, and immediately disappears and I get this error message about decimal points! It was working yesterday...All other products I try and put 1 lots in are fine. I have closed the dom, and recreated a new one by file>find symbol.... the new is the same. Ideas? thank you, Karen |
6e.png| [2024-10-16 13:08:58] |
| Sierra_Chart Engineering - Posts: 17143 |
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You must update Sierra Chart to the latest version to solve this. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-10-16 13:09:07
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| [2024-10-16 15:40:14] |
| John - SC Support - Posts: 36203 |
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Also, if you are using the Teton Order Routing Service and are also using a Trade and Current Quote Symbol for the M6E (i.e. charting the 6E, but trading the M6E), then refer to the following: Sierra Chart Teton Futures Order Routing: Using Trade Symbol For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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