Support Board
Date/Time: Fri, 22 Nov 2024 15:34:52 +0000
Trade Positions Automatically Closing at the same time
View Count: 109
| [2024-10-14 23:27:25] |
| User303857 - Posts: 74 |
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Hello Support, I am having trade positions automatically close at about 16:00 west coast time, It closes the full NQ contracts but not the micro NQ. I have all instances Flatten at Set Time not checked. I think it may be one of the bracket orders , but I have checked them all and they are disabled for auto close at set time. I did import some charts from another user. All instances have the Close at set time disabled. I spotted these two in the trade log, It may be Rithmic? Seems like Rithmic time settings maybe triggering it? Rather then Sierra. How can I find and solve this issue? Date Time Of Last Edit: 2024-10-14 23:30:35
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Private File |
| [2024-10-15 13:43:57] |
| John - SC Support - Posts: 36215 |
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You need to look at the Orders that lead up to the Fill. The order will have the information on what occurred in the "OrderActionSouce". The Fills are only going to reference Rithmic, as that is where the fill is coming from. There are two places to check for Flatten at Set Time. One is in the "Global Profit/Loss Settings", although that would be global and should affect all your positions. The other is on the Trade Window under the 'A' tab. This is more likely the one since you state that this only occurs with some symbols. You would need to check the Trade Window for every chart, as each Trade Window is independent of the others (unless you have them linked together). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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