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Date/Time: Mon, 28 Oct 2024 11:20:55 +0000

How to Post a Message for Support

Download Failed

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[2024-10-10 17:35:04] #1 [Go To First Post]
User245963 - Posts: 6
Hello I recently started getting this message when opening my charts: "Download Failed" "Error downloading historical Intraday data for MNQZ4.CME. permission denied" I checked to see in the Account Management section if I am current. And it appears that I am...please advise.

[2024-10-10 18:52:37] #2 [Go To First Post]
John - SC Support - Posts: 35538
That error is coming from Rithmic. Refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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