Support Board
Date/Time: Mon, 25 Nov 2024 18:41:55 +0000
Detached windows menus not working
View Count: 101
| [2024-10-09 12:40:17] |
| User706963 - Posts: 8 |
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Since yesterday my detached windows' menus are not allowing me to select any options from them - I can therefore not even attempt to reattach them. The drop-down appears, but I can't select any options. I have updated to the most recent version, tried re-installing completely, but the problem persists. Please could you help?
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| [2024-10-09 13:54:15] |
| John - SC Support - Posts: 36264 |
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This has been resolved. Update to the latest release (v 2691) by following these instructions: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-09 13:58:58] |
| Sierra_Chart Engineering - Posts: 17174 |
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We do not know if this issue is resolved and we do not know the cause of it in your case. There was an issue with menus on the detached windows, where they were being continuously set related to auto hide functionality. This is resolved. Maybe this is the cause but we do not know.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-10-09 13:59:33
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| [2024-10-09 19:31:28] |
| User706963 - Posts: 8 |
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I've just installed the latest release and it seems to have solved it - many thanks for your quick resolution.
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