Support Board
Date/Time: Fri, 22 Nov 2024 16:36:13 +0000
FYI. Menu buttons flickering
View Count: 121
| [2024-10-08 14:04:49] |
| User582707 - Posts: 11 |
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Hello, I noticed the windows-buttons (Edit, chart, analysis etc.) started flickering in some detached windows. The problem went away when I installed previous version (2671). Just an FYI.
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| [2024-10-08 15:29:30] |
| John - SC Support - Posts: 36221 |
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What version were you on when you noticed this?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-08 15:42:26] |
| User582707 - Posts: 11 |
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I updated to the latest a few days ago. So I assume 2679?
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| [2024-10-08 16:24:48] |
| John - SC Support - Posts: 36221 |
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We are not seeing anything with the current Pre-Release v 2689. Please update to that current Pre-Release and let us know if you continue to see the issue. Follow these instructions to update: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-08 16:42:36] |
| User582707 - Posts: 11 |
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Installed the pre-release. Flickering came back. Installed previous version again. Flickering gone. Side-note: When I installed the the previous version, on both occasions, the keyboard commands stopped working. I have had to go to the keyboard commands meny and the press the "assign" button for every single command for them to start working again. |
| [2024-10-08 18:12:29] |
| Sierra_Chart Engineering - Posts: 17143 |
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We will look into the menu flickering issue but we are not able to reproduce that and we are not aware of any issue which would cause that. The only reason this would happen is if the menu is continuously being updated. Are you referring to the top level menu at the top of the detached chart? Can you provide a screenshot of this. We want you to update to version 2690 to resolve the keyboard shortcut issue. Newer versions have a definitive resolution to this issue. However, if you then go back to an earlier version, there may be a problem. Update with Help >> Download Current Version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-10-08 18:13:01
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| [2024-10-09 14:05:28] |
| Sierra_Chart Engineering - Posts: 17143 |
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Regarding the flickering menu issue this is now resolved in version 2691. Update instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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