Support Board
Date/Time: Fri, 22 Nov 2024 15:56:27 +0000
Trade Activity Log does not open
View Count: 135
| [2024-10-07 20:26:56] |
| User368639 - Posts: 45 |
|
Hello, Under Trade, all the log windows open except the main one, Trade Activity Log. It is set to Always be on top, but nothing happens when I try to open it. It worked fined Friday. I have downloaded the current version. Thank you. |
| [2024-10-07 20:51:03] |
| John - SC Support - Posts: 36217 |
|
Select "Window >> Reset Windows" to reset the positions of log windows, including the Trade Activity Log among other windows. Refer to the following: Window, CB and CW Menus: Reset Windows (Window) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-07 21:22:34] |
| User368639 - Posts: 45 |
|
I had already done that as well as refreshing the data. TAL still does not load. A box comes up that says Enter Text, when I click on some of the other logs. NOT every time, but several times in the past few minutes. |
| [2024-10-08 13:50:01] |
| John - SC Support - Posts: 36217 |
|
We have had a few reports of people not able to restore the position of the Trade Activity Log after using "Window >> Reset Windows", but we have not been able to reproduce this ourselves, so we are not sure what to do about it. In this case, you will need to use the Windows options to find the window and move it back to the desktop you want it on. Do an Internet Search for "Move window from off screen" and you will find the options to help you restore the window. With regards to the box that states "Enter Text", can you please get us an image of this - we are not sure what this window is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-08 13:51:56] |
| User368639 - Posts: 45 |
|
TAL will not open. Rebooted. Reset windows multiple times. No results. Thanks. |
| [2024-10-08 15:07:36] |
| John - SC Support - Posts: 36217 |
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Follow one of the options at the following link (#1 does not work for us, but 2 and 3 do): https://www.elevenforum.com/t/move-off-screen-window-back-on-screen-in-windows-11.10694/ For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-08 16:08:14] |
| User368639 - Posts: 45 |
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Thanks. trading. will work on this later. |
| [2024-10-08 17:07:17] |
| User368639 - Posts: 45 |
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Last one worked. I hate MS. We went through this long ago. I have the link in my files now. Just need to remember how to identify the problem. Thanks |
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