Support Board
Date/Time: Fri, 22 Nov 2024 16:49:57 +0000
DOW only delayed
View Count: 74
| [2024-10-07 15:40:50] |
| User190629 - Posts: 4 |
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I activated services for the live DOW data - however I only receive data which are dealyed by 15 minutes
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 Screenshot Sierra Chart Activate Services 2024-10-02 181518.png / V - Attached On 2024-10-07 15:39:26 UTC - Size: 80.89 KB - 21 views Screenshot DOW 2024-10-07 110931.png / V - Attached On 2024-10-07 15:39:43 UTC - Size: 20 KB - 21 views |
| [2024-10-07 17:02:46] |
| John - SC Support - Posts: 36221 |
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You do have the "Full CME Group (CME, CBOT, COMEX, and NYMEX) for Non-Professional Trading Accounts" exchange active, but you have not yet connected to your live, funded, futures trading account in order to verify your non-professional standing. Refer to the following regarding this requirement: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Right now, your "Verified Until" date is showing as "0000-00-00". Once you connect to your live, funded, futures trading account, this date will update to 30 days in the future. You can view this date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges If you are not always connected to your live, funded, futures trading account, then refer to the following for how to connect once a month for verification: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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