Support Board
Date/Time: Fri, 22 Nov 2024 18:04:05 +0000
Days of data missing from chart
View Count: 96
| [2024-10-07 13:42:38] |
| barszi - Posts: 5 |
|
Hi team, Unfortunately I am missing days of data starting 17 sept 2024. Currently is 7 oct and is very frustrating as I can't do this anymore. Tried everything found on the website. Tried: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Checked data and time settings on my computer, they are all fine Deleted .scid file from Data folder of Sierra Chart, I really don't know what to do. Currently I am funded with Apex and using their Rithmic connection. Can be something from Rithimc? Thanks, Daniel. |
| [2024-10-07 13:50:02] |
| Sierra_Chart Engineering - Posts: 17145 |
|
We definitively cannot help you with this. This is what you get with Rithmic data. You need to use the Denali Exchange Data Feed: Rithmic Trading Platform Service: Rithmic Market Data and Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-07 14:06:25] |
| barszi - Posts: 5 |
|
Hi, Actually solved it by myself after tried something else. Changed the server from Apex between America to Europe, then from Sierra go to Edit > Edit/Download Data - Intraday Chart > select the day where it stops to download data and hit delete and download data from current position to end. Thanks, Daniel. |
 delete.png / V - Attached On 2024-10-07 14:06:12 UTC - Size: 22.71 KB - 20 views |
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