Support Board
Date/Time: Fri, 22 Nov 2024 22:32:34 +0000
cost of my active service
View Count: 91
[2024-10-05 14:27:39] |
Chris_Janowski - Posts: 5 |
Hello, I noticed that you charge my card with 2 payments a month, 1x 15 USD and 1x 26 USD. It is different than a year ago. Can please let me know the details behind these payments? I mean, what exactly I pay for? with best regards, Chris |
[2024-10-05 23:32:36] |
Sierra_Chart Engineering - Posts: 17145 |
If there are two different billings within a single month, it must have to do with services renewing at two different points in time within the month. You can see all of the transactions here: https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog And you can see the recurring services here: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-10-05 23:33:17
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