Support Board
Date/Time: Fri, 22 Nov 2024 21:20:58 +0000
NQTV Data Lagging by 15 minutes
View Count: 71
| [2024-10-04 16:41:20] |
| OilBoi - Posts: 3 |
|
NQTV data lagging by 15 minutes even after the NQTV data service has been paid for and activated. The NQTV chart is the one on the right. Downloaded latest version of SC, disconnected and reconnected, still delayed. |
 Screenshot (402).png / V - Attached On 2024-10-04 16:40:38 UTC - Size: 104.86 KB - 35 views |
| [2024-10-04 17:09:26] |
| Sierra_Chart Engineering - Posts: 17145 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: