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Date/Time: Fri, 22 Nov 2024 21:24:40 +0000



an error occurred while auto trading

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[2024-10-03 17:18:57]
user - Posts: 78
The trade on 00:50:00 showed an error, which I cannot find the reason in message log, please kindly support.
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[2024-10-03 17:26:34]
John - SC Support - Posts: 36237
An error for that would be in your "Trade >> Trade Service Log" not the Message Log. Check your Trade Service Log and see what you can determine from it. You can post the Trade Service Log to this thread for us to take a look by following these instructions:
Support Board Posting Information: Providing Lines From Trade Service Log

Note that the Trade Service Log is not persistent, so if you have exited from Sierra Chart since the time of that order, the Trade Service Log will not have any information on it for that old order.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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