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Date/Time: Wed, 27 Nov 2024 15:46:48 +0000



Historical data request limits

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[2014-09-04 19:22:31]
User987654 - Posts: 69
Hi support,

I noticed that the limit for historical data requests is 800 for my service pack. Is this a gross number of requests or is it a symbol limit? ie. if I open and close a chartbook multiple times but it is for the same stock, does that count as one request or multiple?

Thanks
[2014-09-04 20:40:03]
Sierra Chart Engineering - Posts: 104368
It refers to the number of historical data requests.

Does the Chartbook contain Historical Daily charts or Intraday charts? Or both.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-09-05 03:06:59]
User987654 - Posts: 69
Historical daily charts only.
[2014-09-05 04:07:11]
Sierra Chart Engineering - Posts: 104368
if I open and close a chartbook multiple times but it is for the same stock, does that count as one request or multiple?
As long as you have not restarted Sierra Chart, this will count as one request.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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