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Date/Time: Fri, 22 Nov 2024 21:25:28 +0000



Trading Locked

View Count: 78

[2024-09-30 15:54:07]
bobstone249 - Posts: 28
Hi, I was trading successfully this morning with my prop firm account. Placed 1 trade which resulted in a small loss. Then went to trade again and I was locked out. Something to do with Sierra Charts I believe. Have been with you for over 6 months, never had this issue. Can you please advise how I ensure this doesn't happen again?
imageScreenshot 2024-09-30 164535.png / V - Attached On 2024-09-30 15:53:32 UTC - Size: 71.39 KB - 32 views
imageScreenshot 2024-09-30 154356.png / V - Attached On 2024-09-30 15:53:49 UTC - Size: 19.71 KB - 26 views
[2024-09-30 18:56:17]
John - SC Support - Posts: 36237
You must have accidentally selected the option for "Trade >> Trading Locked". Select it again to remove the checkmark next to it, and you will be able to trade again.

This had nothing to do with the with the "Profit/Loss Management", as you do not have that setup at all.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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