Support Board
Date/Time: Wed, 27 Nov 2024 14:25:08 +0000
Issues with FDAX historical intraday data - missing OHL
View Count: 1340
| [2014-09-04 09:31:30] |
| corbeste - Posts: 74 |
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Hi, See attached screenshot, which shows a huge difference in the size of individual contracts for DAX. The smaller contracts only contain close prices - no OHL data at all. My settings are for 3000 days of non-tick data, and for 1-tick storage. The charts only show the close prices for these particular contracts. I have re-downloaded the data, and also removed the files from the hard disk for completeness sake, and the re-downloaded files show the same problem. This suggests the issue is on the server. Thanks, Steve |
dax.png| [2014-09-04 10:14:40] |
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Yes, we do see this. Looks like we would have to buy the data from the EUREX: http://datashop.deutsche-boerse.com/5202/en For what contracts are you interested in? Notice how the earliest that the data is available from the exchange is: 1 September 2012 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-09-04 10:15:20
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| [2014-09-04 14:34:49] |
| corbeste - Posts: 74 |
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Well, 1st September isnt going to make much of a difference. I dont need tick data either, just 1m data is fine. Do you have another source? 2012 is not very far back for a paid data service. Thanks, Steve |
| [2014-09-04 16:26:19] |
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We are looking to see where we can get more data from.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-05 05:53:05] |
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We have this problem now solved. The Open, High, Low, Close data has been restored for the older FDAX and Euro Bund contracts. We will be doing the others over the weekend. Re-download the data in the chart with Edit >> Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-09-05 05:53:34
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