Support Board
Date/Time: Sat, 23 Nov 2024 01:55:14 +0000
No data whatsoever after rollover and not using SC for 1 month
View Count: 91
| [2024-09-23 00:06:21] |
| murray12dm - Posts: 4 |
|
Hello, I haven't used SC for 1 month. Upon opening it and performing a symbol rollover...everything is blank. Not sure what to do... Thanks Dan |
| [2024-09-23 04:09:31] |
| Sierra_Chart Engineering - Posts: 17145 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: