Support Board
Date/Time: Sat, 23 Nov 2024 02:39:31 +0000
Chart Book is not compatible
View Count: 91
| [2024-09-19 15:29:14] |
| User755365 - Posts: 1 |
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I am using latest updated version of Sierra and I can't open this chart book.Please help me .
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 Chartbook-NOFT-ES-v2.cht - Attached On 2024-09-19 15:27:47 UTC - Size: 885.22 KB - 56 views |
| [2024-09-19 16:10:39] |
| John - SC Support - Posts: 36238 |
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We are getting the following error: The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it.
If you recently updated from a very old version, then refer to the following: Chartbooks (Workspaces): Opening Older Chartbooks If this is not related to an update, then there is something wrong with the chartbook and you will need to load one of the backup copies. Refer to the following: Chartbooks (Workspaces): Accessing a Backup Chartbook File For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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