Support Board
Date/Time: Wed, 27 Nov 2024 15:55:02 +0000
need solution for error message: "Sierra Chart has stop working"
View Count: 1029
| [2014-09-03 15:11:44] |
| User35749 - Posts: 32 |
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Dear Sir or madam: When I modify an existing study or add a new study, the Sierra Chart program crashed, error message: "Sierra Chart has stop working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Clos program" I have reinstall AT Infinity program, and I also try to logout and then log back in the program, but the problem still persisted. What else should I do? Thanks, Van |
| [2014-09-03 15:25:33] |
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What studies are you using?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-03 17:26:57] |
| User35749 - Posts: 32 |
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Any study, as long as click on any study and after click "OK", the program crashed! Thanks, Van |
| [2014-09-03 19:33:31] |
| sampater - Posts: 244 |
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I notice it in version 1185, too. If i want modify an existing study or add a new study to existing any chart, the Sierra Chart program frozen (without any message). And i have to restart the program. Solution is to open a new chart by Find Symbol and to add any study. After it i can modify the existing study or add a new study to my existing charts. Best regards, Marek |
| [2014-09-03 19:38:46] |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-03 19:57:21] |
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This is regarded as a very serious issue and we are actively working on it now. Refer to: Notice: Issue with Studies Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-09-03 19:57:29
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