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Date/Time: Thu, 31 Oct 2024 12:17:27 +0000



Error message updating and long time to download

View Count: 107

[2024-09-14 15:53:27]
ertrader - Posts: 671
There is an error message when updating and it times out when updating. This has been going on for a week or so and I have been unable to update since 2671.
Can you please help?
Date Time Of Last Edit: 2024-09-14 15:57:17
imageScreenshot from 2024-09-14 11-52-15.png / V - Attached On 2024-09-14 15:53:09 UTC - Size: 44.65 KB - 32 views
[2024-09-15 08:43:08]
Sierra_Chart Engineering - Posts: 16766
We did some testing and do not see any problem. Use the ZIP installer from your web browser if you still have an issue. Instructions:
Software Download: Sierra Chart Zip Installer
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-09-15 14:49:36]
ertrader - Posts: 671
2671 seems to be working well. I'm on Linux/Wine so I'll probably just stay here till things work again. The same issue happens on both my laptop with wine/linux and desktop with wine/linux both are version 9.17.
Date Time Of Last Edit: 2024-09-15 16:18:51
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