Support Board
Date/Time: Thu, 31 Oct 2024 12:17:27 +0000
Error message updating and long time to download
View Count: 107
| [2024-09-14 15:53:27] |
| ertrader - Posts: 671 |
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There is an error message when updating and it times out when updating. This has been going on for a week or so and I have been unable to update since 2671. Can you please help? Date Time Of Last Edit: 2024-09-14 15:57:17
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 Screenshot from 2024-09-14 11-52-15.png / V - Attached On 2024-09-14 15:53:09 UTC - Size: 44.65 KB - 32 views |
| [2024-09-15 08:43:08] |
| Sierra_Chart Engineering - Posts: 16766 |
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We did some testing and do not see any problem. Use the ZIP installer from your web browser if you still have an issue. Instructions: Software Download: Sierra Chart Zip Installer Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-15 14:49:36] |
| ertrader - Posts: 671 |
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2671 seems to be working well. I'm on Linux/Wine so I'll probably just stay here till things work again. The same issue happens on both my laptop with wine/linux and desktop with wine/linux both are version 9.17.
Date Time Of Last Edit: 2024-09-15 16:18:51
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| Screenshot from 2024-09-15 10-08-00.png / V - Attached On 2024-09-15 15:08:22 UTC - Size: 48.78 KB - 18 views |
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