Support Board
Date/Time: Sat, 23 Nov 2024 05:31:41 +0000
from upgrading to 2671 -> 2675
View Count: 220
| [2024-09-11 21:23:52] |
| d9e5c763 - Posts: 108 |
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After upgrading from version 2671 to 2675, I can no longer see a certain Symbol List file located in the Data directory on the quote board, this file contains nearly 200 lines. I encountered a similar situation in an earlier version where I couldn't view a file with over 500 lines, and the log would mention something about "insignificance." Unfortunately, I did not record the specific details at the time. My solution back then was to open the Symbol List using a separate instance. However, in the current version, even if there is only one list file with fewer than 200 lines in the Data directory, the file name still does not appear in the quote board’s File dropdown menu. Additionally, selecting another file with fewer than 20 lines does not load correctly; instead, it opens the Symbols dialog, specifically the "To add new symbol to list press Add First." dialog. |
| [2024-09-12 13:39:20] |
| John - SC Support - Posts: 36238 |
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Please update to the latest Pre-Release version of 2676. We tested the Quote Board in this version and the symbol files are showing in the File menu and working as they should. Follow these instructions to update: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-12 18:16:08] |
| d9e5c763 - Posts: 108 |
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I have already upgraded to the version (2676) you mentioned. After opening all the charts, I can indeed see multiple files from the Data directory in the File dropdown menu on the board. When I click on one of them, after it's correctly loaded, the filename will disappear from the File dropdown menu. When I click on other filenames, the same thing happens as before, and the symbols editing dialog box still pops up. Overall, it doesn't seem to affect usage, as I can always load the list I need through File -> Load Symbol List |
| [2024-09-12 21:30:08] |
| Sierra_Chart Engineering - Posts: 17145 |
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We will resolve this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-13 03:02:40] |
| d9e5c763 - Posts: 108 |
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I confirmed that the issue I mentioned was fixed in version 2677, the settings button on the window has also back to fine
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| [2024-09-13 16:36:48] |
| Sierra_Chart Engineering - Posts: 17145 |
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This is good.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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