Support Board
Date/Time: Mon, 21 Apr 2025 13:20:28 +0000
Using Interactive Brokers True Real-Time Bar Data
View Count: 308
| [2024-09-02 09:48:02] |
| MStefan - Posts: 24 |
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In your documentation you write that to use the Interactive Broker Data Feed you have to: Global Settings >> Data/Trade Service Settings >> Service Setting >> Record True Real-Time Data in Intraday Charts I dont find them, so how to activate it? Thanks |
| [2024-09-02 13:41:21] |
| Sierra_Chart Engineering - Posts: 19285 |
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This is no longer supported. We will remove this from the documentation.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-02 14:22:35] |
| MStefan - Posts: 24 |
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OK, then the Interactive Broker Data Feed can be activated by following these steps? Navigate to Global Settings > Data/Trade Service Settings > and enable "Allow Support for SierraChart Data Feeds ? |
| [2024-09-03 15:32:56] |
| Sierra_Chart Engineering - Posts: 19285 |
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To understand what that setting does, it is documented here: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-03 13:23:17] |
| MStefan - Posts: 24 |
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Hallo, im again at that Point that I have to buy the Interactive Level 2 Data from Interactive Broker. Now I want to use the IB Data Feed as my only Data Feed in SierraChart. I dont want to use Denali anymore. I think I have make everything right: Symbol: DAX-202503-EUREX-EUR-25 Current Selected Service: Interactive Brokers Allow Support for Sierra Chart Data Feeds: No Unfortunatly. It doesent work. Have you please got an Idea? Thanks for your Help Date Time Of Last Edit: 2025-03-03 13:25:00
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 20250303_SC_Log.txt - Attached On 2025-03-03 13:23:07 UTC - Size: 18.57 KB - 47 views |
| [2025-03-03 14:46:55] |
| User584084 - Posts: 283 |
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See release notes for SC Version 2678 Release Date: 2024-09-17 last line. https://www.sierrachart.com/index.php?page=doc/Whats_New.php You would need to rollback your SC Version prior to 2678 for IB Eurex Data to work. Date Time Of Last Edit: 2025-03-03 14:47:11
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| [2025-03-03 15:38:11] |
| MStefan - Posts: 24 |
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Thank you, thenall my Studies are not working anymore... |
| [2025-03-03 17:37:53] |
| John - SC Support - Posts: 39362 |
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The best thing to do is to update to the current release and get the EUREX data from our Denali Exchange Data Feed. We cannot help you with running an older version and having issues with studies. To update, follow these instructions: Software Download: Fast Update We see that you currently have the EUREX exchange active, so you should be getting the data from us at this time. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-03 18:06:33] |
| MStefan - Posts: 24 |
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Thanks John, but the original Question was can I use the Interactive Broker Datafeed only without the Denali. Im not into running older Versions at all Thank you very much! |
| [2025-03-03 18:22:46] |
| John - SC Support - Posts: 39362 |
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It depends on the data you are wanting. In general, yes, you can use Interactive Brokers data, but we do not support EUREX from Interactive Brokers. EUREX data is only supported from our Denali Exchange Data Feed. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-04 05:23:58] |
| MStefan - Posts: 24 |
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Thank you so much! Now I got it
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