Support Board
Date/Time: Wed, 27 Nov 2024 15:36:01 +0000
1183 Color bars based on alert condition error
View Count: 1388
| [2014-09-02 12:37:11] |
| joshtrader - Posts: 488 |
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I'm getting an unhandled exception when using the Color Bars based on alert condition study in the new 1183. I was forced to upgrade this morning from 1175 and my charts which had this study did not load anything. After spending some time with it, it seems this study is the issue.
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| [2014-09-02 18:27:43] |
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We need to know if you are running Sierra Chart with the New or Old Spreadsheets? And we need to get your chartbook. Privately attach it here following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-02 20:06:47] |
| joshtrader - Posts: 488 |
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Attached. The error I'm getting now is: Chart: @ES#C 5 Min #1 | Study: Color Bar Based On Alert Condition | Exception occurred while calling study function. | 2014-09-02 16:03:58 * I've created a single chart chartbook and was able to get it to save. Using no alert formula does not result in error. The formula is: =OR(BARTIME >= ((15*60+30)/(24*60)), BARTIME <= ((8*60+30)/(24*60))) |
Private File |
| [2014-09-03 05:44:53] |
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We are not seeing any exceptions with this. What this therefore means is that a memory corruption is occurring for some other reason and affecting this study but it is not likely this study is the source of the problem. Could be, but we see no evidence of this. This is why we need to get your entire Chartbook that you are using which is causing a problem for us to be able to reproduce it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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