Support Board
Date/Time: Fri, 22 Nov 2024 21:11:58 +0000
Missing P/L numbers
View Count: 232
| [2024-08-28 15:56:58] |
| L2Ltrades - Posts: 60 |
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Hello, I recently switch from CQG to Teton. When I look at the trade activity log, I am missing some data from this week and last. I had losses and the total P/L on the account should be around -$680 from the account statements but I see only -$74 under in trades tab under Profit/Loss(C). It used to show the correct balance until yesterday. I have amp as futures as the brokerage. I tried changing the dates in the display settings and use various dates starting from August 1, 2024 but the balance shown was not accurate. Can you tell how to fix this so the trades tab shows the correct P/L from whatever date it was selected. I need to see the P/L only regardless of the account balance. |
| [2024-08-28 21:35:47] |
| Sierra_Chart Engineering - Posts: 17145 |
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What you are wanting is not supported when switching to a totally different the trading service. You are switching to a totally different service. All data prior to the change, will not be usable. Or has to be looked at separately.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-29 12:35:56] |
| L2Ltrades - Posts: 60 |
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Understood. Anyway the P/L can be tied to the broker account and not the routing service so when searching using the account all the PL and trades can be pulled up.
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| [2024-10-03 14:57:49] |
| Sierra_Chart Engineering - Posts: 17145 |
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No, there is no possibility of this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-10-03 14:57:55
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