Support Board
Date/Time: Wed, 27 Nov 2024 13:05:32 +0000
IB login to SC not successful
View Count: 1470
| [2014-09-01 19:52:35] |
| User48202 - Posts: 10 |
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Attempting to login to SC in Non-Sim mode is not successful. Log is enclosed, and login IS successful in sim mode. Software version: 1173 | 2014-09-01 12:30:06 Usage end date: 2015-07-07 | 2014-09-01 12:30:06 Enabled for: Advanced Features. | 2014-09-01 12:30:06 Enabled for: Sierra Chart Historical Data Service. | 2014-09-01 12:30:06 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-09-01 12:30:06 Enabled for: CME, CBOT, NYMEX, COMEX exchanges for trading accounts. | 2014-09-01 12:30:06 Received 1 data feed usernames. | 2014-09-01 12:30:06 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-09-01 12:30:06 Active service: Interactive Brokers | 2014-09-01 12:30:06 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-09-01 12:30:06 2014-09-01 12:30:06 Local computer clock time | 2014-09-01 12:30:06 2014-09-01 19:30:06 GMT time | 2014-09-01 12:30:06 2014-09-01 12:30:06 Time zone adjusted time | 2014-09-01 12:30:06 Time difference to server time: 0 seconds. | 2014-09-01 12:30:06 Program path: C:\SierraChart\ | 2014-09-01 12:30:06 Data Files path: C:\SierraChart\Data\ | 2014-09-01 12:30:06 OS Version Number: 6.2 | 2014-09-01 12:30:06 Checking for new symbol settings for ib | 2014-09-01 12:30:06 AsyncHTTP2 socket (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-09-01 12:30:06 AsyncHTTP2 socket (1396) | Connected. | 2014-09-01 12:30:06 Symbol settings are up-to-date for ib | 2014-09-01 12:30:07 AsyncHTTP2 socket (1396) | Closed. No error. | 2014-09-01 12:30:17 AsyncHTTP2 socket (1396) | Shutdown and closed. | 2014-09-01 12:30:17 Interactive Brokers: Connecting to 127.0.0.1:7494 | 2014-09-01 12:34:38 Socket (1216) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-09-01 12:34:39 Socket (1216) | Shutdown and closed. | 2014-09-01 12:34:39 Interactive Brokers | Failed to connect to the data and trade server. | 2014-09-01 12:34:39 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-09-01 12:34:39 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-09-01 12:34:39 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-09-01 12:34:39 Disconnected from IB. | 2014-09-01 12:34:39 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-09-01 12:34:39 Starting TWS auto-login thread. | 2014-09-01 12:34:42 TWS auto-login thread ending. | 2014-09-01 12:34:42 Interactive Brokers: Connecting to 127.0.0.1:7494 | 2014-09-01 12:34:44 Socket (1056) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-09-01 12:34:45 Socket (1056) | Shutdown and closed. | 2014-09-01 12:34:45 Interactive Brokers | Failed to connect to the data and trade server. | 2014-09-01 12:34:45 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-09-01 12:34:45 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-09-01 12:34:45 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-09-01 12:34:45 Disconnected from IB. | 2014-09-01 12:34:45 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-09-01 12:34:45 Starting TWS auto-login thread. | 2014-09-01 12:34:46 TWS auto-login thread ending. | 2014-09-01 12:34:46 Starting TWS auto-login thread. | 2014-09-01 12:34:50 TWS auto-login thread ending. | 2014-09-01 12:34:50 Interactive Brokers: Connecting to 127.0.0.1:7494 | 2014-09-01 12:34:50 Socket (1236) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-09-01 12:34:51 Socket (1236) | Shutdown and closed. | 2014-09-01 12:34:51 Interactive Brokers | Failed to connect to the data and trade server. | 2014-09-01 12:34:51 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-09-01 12:34:51 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-09-01 12:34:51 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-09-01 12:34:51 Disconnected from IB. | 2014-09-01 12:34:51 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-09-01 12:34:51 Starting TWS auto-login thread. | 2014-09-01 12:34:54 TWS auto-login thread ending. | 2014-09-01 12:34:54 Interactive Brokers: Connecting to 127.0.0.1:7494 | 2014-09-01 12:34:56 Socket (1192) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-09-01 12:34:57 Socket (1192) | Shutdown and closed. | 2014-09-01 12:34:57 Interactive Brokers | Failed to connect to the data and trade server. | 2014-09-01 12:34:57 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-09-01 12:34:57 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-09-01 12:34:57 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-09-01 12:34:57 Disconnected from IB. | 2014-09-01 12:34:57 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-09-01 12:34:57 Starting TWS auto-login thread. | 2014-09-01 12:34:58 TWS auto-login thread ending. | 2014-09-01 12:34:58 File >> Disconnect selected. | 2014-09-01 12:34:59 Disconnected from IB. | 2014-09-01 12:34:59 Date Time Of Last Edit: 2014-09-01 21:23:37
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| [2014-09-01 21:23:13] |
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Refer to step 22 here for instructions to resolve this: https://www.sierrachart.com/index.php?page=doc/IB.php#SetupInstructions We recommend checking to make sure that Interactive Brokers Trader Workstation is listening on port 7494. That might be the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-01 21:36:57] |
| User48202 - Posts: 10 |
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Issue resolved per your advice. Thank you! |
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