Support Board
Date/Time: Wed, 27 Nov 2024 14:45:47 +0000
SC 1182 : Problems update P/L on Trede Activity Log
View Count: 1271
| [2014-09-01 08:04:56] |
| salsem - Posts: 43 |
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Hello SC Support, Upgrade Issues Daily P / L on Trade Window and on Trade Activity Log I attach pictures to show the problem waiting for reply Thanks in advance |
 SC 1182 Trade Activity Log.jpg / V - Attached On 2014-09-01 08:00:59 UTC - Size: 30 KB - 380 views |
| [2014-09-01 09:13:14] |
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We do not think there is a problem with version 1182 with Profit/Loss calculations. We do not clearly understand the problem you are trying to show. In regards to Daily Profit/Loss, if you have any problems with that, refer to: https://www.sierrachart.com/index.php?page=doc/helpdetails81.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-01 09:51:00] |
| salsem - Posts: 43 |
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Hi, the problem is evident in the attached images. This morning I had two operations on the dax in fact shows on trade stats for chart (Total Daily Fills 2 position) in the same table the Daily Net P / L is 0 the error in the calculation of profit daily ... the exact count must be 100.00 eur |
| [2014-09-01 10:09:05] |
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Have you looked over the information about this here: https://www.sierrachart.com/index.php?page=doc/helpdetails81.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-01 10:25:25] |
| salsem - Posts: 43 |
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yes...I read does not work on Trade Statistics : total P/L for closed traders on Daily Traders is 0.00 i have FDAX 2 contract filled , the exact count must be + 100.00 eur (Daily Traders) Date Time Of Last Edit: 2014-09-01 10:32:03
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| [2014-09-02 16:38:23] |
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We have looked into this, and have not identified a problem yet. Could you please clear the non-simulated Trade Activity Data for the FDAX symbol following the instructions here: https://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#ClearingtheLog After this let us know if you still see the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-02 21:24:57] |
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We now have identified the problem and will be resolving it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-09-02 21:25:05
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| [2014-09-03 01:22:31] |
| User757207 - Posts: 45 |
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salsem, I saw your thread as I'm having the exact same problem. On your chart, what indicator is it that widens the candlestick when I presume it's heavy volume? Any info appreciated. Thanks in advance. Tim |
| [2014-09-03 05:46:33] |
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This should be solved in version 1186 coming out now. While working on this problem we were not able to reproduce it, but we did find a spot that was not correct with the handling of time adjustments for order fills. This can lead to the problem. We think we have solved it but let us know if you still see it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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