Support Board
Date/Time: Sat, 23 Nov 2024 22:46:11 +0000
Simulation buys/sells do not work for all Futures Options symbols
View Count: 146
| [2024-08-01 00:04:27] |
| sola5180 - Posts: 13 |
|
Hi, I have a peculiar situation where I am unable to buy or sell micro Nasdaq futures PUT options. The same symbol as a CALL works fine. The e-mini Nasdaq puts work fine. Only the micro Nasdaq PUTs do not work. I do not know yet if this specific contract works in non-simulation mode, because I do not want to place a trade I really don't want. But I was able to place trades today for PUT micro contracts just fine, just on another symbol. So I suspect this is a simulation mode issue. Please note: I am changing NOTHING in my setup except the symbol for the Trade DOM. Data Service is CQG. P.US.QA41Q2419680 : Works (e-mini) P.US.MQE41Q2419680 : Does NOT work (micro) C.US.MQE41Q2419680 : Works (micro, same contract but call) When I say 'Works' I mean that I can place a trade (Buy at Ask / Sell at Bid). In the non-working case, even if I place a market order it never fills .. no orders fill. I'm on version 2646. |
| [2024-08-01 20:12:20] |
| Sierra_Chart Engineering - Posts: 17154 |
|
In the case of simulated trading for options most likely issues relate to bid/ask data. Refer to: Trade Simulation: Why Fill and Order Prices Can Be Wrong or Unexpected / Orders Do Not Fill When Expected Also make sure you have Denali Data Feed symbols configured for the options: Denali Exchange Data Feed: Using Denali Futures Options Data with Trading Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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