Support Board
Date/Time: Sat, 23 Nov 2024 21:38:41 +0000
unable to make a stop limit work live--cont on apex-sierra-rithmic trade price entry issue
View Count: 339
| [2024-07-25 22:02:01] |
| WhammyTrading - Posts: 14 |
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hi, Stop Limit works as i'd expect in sim, but essentially given recent issues with market in pricing being a potential apex-sierra-rithmic-deal breaker, hoping limit in will work instead... either way been putting off chasing this down, so i'm asking please. pardon but this was the other thread: 911!Entering orders/the price is off, sim works perfectly, completely baffled, plz help! using the trade window, use attached orders checked, put in a price in the stop box , above reads stop limit click buy and nothing happens in the live accounts... (whereas the stop, entry and targets appear in sim) also wondering/hoping my apex-sierra-rithmic-deal breaker may be alleviated by the need to prove i'm a non pro by connecting to a brokerage account again... essentially i need a solution to keep using sierra-apex-rithmic effectively, cuz i don't want to start over essentially on another platform... whammy trading llc dwayne cox |
| [2024-07-26 15:58:24] |
| John - SC Support - Posts: 36238 |
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We are not quite understanding the workflow. Are you entering a Stop-Limit as the Parent order or as an attached order? After you do this and do not get what you are expecting, open your "Trade >> Trade Service Log" and see if there is an error in there stating what occurred. Specifically a rejection from Rithmic. You can post your Trade Service Log to this thread by following these instructions: Support Board Posting Information: Providing Lines From Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-28 17:11:29] |
| WhammyTrading - Posts: 14 |
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I re-read your guidance after posting here, the trade service log upon testing now reads market closed so that's why re-testing was rejected. I'll circle back at some point after the market opens, I was looking in the message log historically, not the trade log for hints... Pardon but while i'm here, still trying to sort out all the pieces on sierra-apex-rithmic vs denali/teton etc... My sierra fees are coming up for monthly renewal, I want to stay with Sierra's software, so if I'm not using the data feed and am using Rithmic/apex and and I don't want to do the 'easy' solution by connecting to a broker once month will i still be functional without paying for the denali datafeed? (with the caveat of Rithmic datafeed is unreliable with Sierra sometimes) thanks for help. dwayne Date Time Of Last Edit: 2024-07-28 17:14:57
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| [2024-07-28 18:19:35] |
| Sierra_Chart Engineering - Posts: 17153 |
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will i still be functional without paying for the denali datafeed? You still have to continue to pay for Service Package 11 just not the CME exchange fee. And at this time, you are already using Rithmic market data. And not from the Denali Data Feed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-30 15:32:44] |
| WhammyTrading - Posts: 14 |
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my error on the understanding of the stop limit, close-able :)
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