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Date/Time: Sat, 23 Nov 2024 23:33:44 +0000



SL wont work

View Count: 180

[2024-07-25 13:36:12]
VLiviu - Posts: 223
Chart NQ

SL wont trigger and this is not the first time...please see attached.
imageScreenshot 2024-07-25 093340.png / V - Attached On 2024-07-25 13:35:07 UTC - Size: 185.54 KB - 49 views
imageScreenshot 2024-07-25 093558.png / V - Attached On 2024-07-25 13:36:05 UTC - Size: 45 KB - 41 views
[2024-07-25 13:37:00]
VLiviu - Posts: 223
File attached
imageScreenshot 2024-07-25 093643.png / V - Attached On 2024-07-25 13:36:56 UTC - Size: 26.14 KB - 47 views
[2024-07-25 16:08:08]
Sierra_Chart Engineering - Posts: 17154
Is Trade >> Trade Simulation Mode On enabled?

This appears to be a simulated order to us.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-07-25 16:08:29
[2024-07-25 16:10:36]
VLiviu - Posts: 223
yes it is a simulation
shouldn't the SL work as normal?
[2024-07-25 16:16:03]
John - SC Support - Posts: 36238
Refer to the following:
Trade Simulation: Why Fill and Order Prices Can Be Wrong or Unexpected /
Orders Do Not Fill When Expected

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-07-25 16:19:12]
VLiviu - Posts: 223
that is simply a mess.
what if it was a real trade?
[2024-07-25 16:21:29]
John - SC Support - Posts: 36238
Then your order would have been on the market itself, and you would have to ask your broker why it did not fill. That is a completely different situation.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-07-25 16:24:51]
VLiviu - Posts: 223
ok...thanks.

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