Support Board
Date/Time: Sat, 23 Nov 2024 23:33:44 +0000
SL wont work
View Count: 180
[2024-07-25 13:36:12] |
VLiviu - Posts: 223 |
Chart NQ SL wont trigger and this is not the first time...please see attached. |
Screenshot 2024-07-25 093340.png / V - Attached On 2024-07-25 13:35:07 UTC - Size: 185.54 KB - 49 views Screenshot 2024-07-25 093558.png / V - Attached On 2024-07-25 13:36:05 UTC - Size: 45 KB - 41 views |
[2024-07-25 13:37:00] |
VLiviu - Posts: 223 |
File attached
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Screenshot 2024-07-25 093643.png / V - Attached On 2024-07-25 13:36:56 UTC - Size: 26.14 KB - 47 views |
[2024-07-25 16:08:08] |
Sierra_Chart Engineering - Posts: 17154 |
Is Trade >> Trade Simulation Mode On enabled? This appears to be a simulated order to us. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-07-25 16:08:29
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[2024-07-25 16:10:36] |
VLiviu - Posts: 223 |
yes it is a simulation shouldn't the SL work as normal? |
[2024-07-25 16:16:03] |
John - SC Support - Posts: 36238 |
Refer to the following: Trade Simulation: Why Fill and Order Prices Can Be Wrong or Unexpected / Orders Do Not Fill When Expected For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-07-25 16:19:12] |
VLiviu - Posts: 223 |
that is simply a mess. what if it was a real trade? |
[2024-07-25 16:21:29] |
John - SC Support - Posts: 36238 |
Then your order would have been on the market itself, and you would have to ask your broker why it did not fill. That is a completely different situation.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-07-25 16:24:51] |
VLiviu - Posts: 223 |
ok...thanks.
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