Login Page - Create Account

Support Board


Date/Time: Sat, 23 Nov 2024 15:59:34 +0000



Cross Trading Micro Limit Order Stop Loss Currency Value Does Not Match Filled price

View Count: 335

[2024-07-18 02:26:48]
User912620 - Posts: 12
Any order with more than one target displays incorrect currency loss amounts.

15 MNQ contracts with at 15p loss should be $450 but shows as $150 until filled, Targets show the correct calculation

Trade and current Quote Symbol: MNQ
Use As Trade Only Symbol: Yes
Currency Value Per Tick: 0.5

These are the only settings i have different than when chart is setup to trade NQ. Limit orders with only 1x target show the correct loss setting before being filled

Any insight into this?
[2024-07-18 03:01:58]
User912620 - Posts: 12
Adding to this, when adjusting target positions, overlaying it on another target does not add the total currency value together as it does when trading the main symbol.

Granted this is conducted all in Sim
[2024-07-18 14:17:57]
John - SC Support - Posts: 36238
Can you please get us images of what you are seeing by following these instructions:
Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-07-18 14:28:55]
User912620 - Posts: 12
https://www.sierrachart.com/image.php?Image=1721312812373.png

https://www.sierrachart.com/image.php?Image=1721312895790.png
[2024-07-18 16:18:45]
John - SC Support - Posts: 36238
What is the "Chart >> Chart Settings >> Symbol >> Tick Size" set to for that chart?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-07-18 17:59:41]
User912620 - Posts: 12
Tick size is set to .25
[2024-07-18 18:04:56]
John - SC Support - Posts: 36238
Please get us that chart by following these instructions:
Support Board Posting Information: Providing Chartbook with Only a Single Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-07-18 19:18:33]
Sierra_Chart Engineering - Posts: 17150
This may be relating to using Points Ignore Quantity. Just set the profit/loss format to Currency Value on its own.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-07-18 19:26:20]
User912620 - Posts: 12
Will get a chart to you guys tonight, just tested - currency value on by itself in chart trade settings does not fix the issue
Date Time Of Last Edit: 2024-07-18 19:38:09
[2024-07-19 02:30:31]
User912620 - Posts: 12
Chart attached as requested
attachmentSC_CROSS_TRADE_ISSUE.Cht - Attached On 2024-07-19 02:29:39 UTC - Size: 3.85 KB - 138 views
Attachment Deleted.
[2024-07-23 21:53:14]
Sierra_Chart Engineering - Posts: 17150
We looked at the topmost Attached Order here and the profit calculation is exactly correct:
https://www.sierrachart.com/image.php?Image=1721771560921.png
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-07-23 21:53:24
[2024-07-23 22:32:41]
User912620 - Posts: 12
Yes but that is only once the limit order fills.

Before it fills, the calculation is not correct.
[2024-08-21 20:33:12]
Sierra_Chart Engineering - Posts: 17150
We checked the calculations for all of the unfilled limit and stop orders in that screenshot and they look correct.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-08-21 20:33:21
[2024-08-21 20:48:07]
User912620 - Posts: 12
the unfilled stop loss is incorrectly calculated at $150 when it should be $450


1x MNQ Point = $2 x 15 MNQ = $30 per point x 15 Points = $450 SL
It does not equal $150

Like wise the first target point is actually 2x of the 3 targets added together

1x MNQ Point = $2 x 5 MNQ = $10 per point x 10 Points = $100
Since there are 2x targets it should add up to $200 but it only shows $100
Date Time Of Last Edit: 2024-08-21 21:11:01
[2024-08-23 13:38:55]
Sierra_Chart Engineering - Posts: 17150
There is definitively not an issue here. The calculations are correct. We will show how the stop order loss is calculated. There is a quantity of 15 for the Attached Stop order. The Currency Value Per Tick is .5.


(19931-19946)/.25 * .5 * 15 = -450.

the descriptions for each of the values above are:

Stop price, position price, tick size, Currency Value Per Tick, order quantity

This is exactly what the chart image above shows.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-08-23 13:40:43

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account