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Date/Time: Fri, 18 Oct 2024 08:29:26 +0000

How to Post a Message for Support

Assistance Required with NVDA Chart Data Post-Split

View Count: 115

[2024-07-17 14:43:30] #1 [Go To First Post]
User226793 - Posts: 168
Dear SC Admin, I hope this message finds you well. I am writing to request your assistance with an issue I have encountered with the NVDA chart. Specifically, the data does not appear to be displaying correctly following the recent stock split, particularly in the order flow and footprint charts. Could you please take a moment to review the chart and provide any insights or solutions to resolve this issue? Thank you very much for your attention to this matter. I look forward to your prompt response. Best regards,


NVDA.Cht - Attached On 2024-07-17 14:42:47 UTC - Size: 113.83 KB - 96 views

[2024-07-17 15:06:49] #2 [Go To First Post]
John - SC Support - Posts: 35333
Please give us an image of your chart by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) And give us specific information on what does not look correct. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-07-17 15:20:11] #3 [Go To First Post]
User226793 - Posts: 168
Subject: Issue with Viewing Current Price Dear SC Admin, I hope this message finds you well. I am writing to inform you that I am currently experiencing difficulty in scrolling to view the current price on your platform. Despite several attempts, I have been unable to access this information. Could you please assist me in resolving this issue at your earliest convenience? Your prompt attention to this matter would be greatly appreciated. Thank you for your assistance. Best regards,

[2024-07-17 15:22:13] #4 [Go To First Post]
John - SC Support - Posts: 35333
We need to see an image of your chart and what you are seeing. Refer to the following for how to get us an image: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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