Support Board
Date/Time: Sun, 24 Nov 2024 00:56:30 +0000
Error opening chartbook file
View Count: 129
| [2024-07-17 14:42:57] |
| User837228 - Posts: 4 |
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I updated my sierra chart to the current version and now I am getting an error that says "Error opening chartbook file for determining internal version" Then it says "The chartbook file is not compatible. Contact sierra chart support for help with converting it"
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| [2024-07-17 15:04:38] |
| John - SC Support - Posts: 36238 |
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It sounds like the file got corrupted somehow. Refer to the following to access the backup files and find one that will work: Chartbooks (Workspaces): Accessing a Backup Chartbook File For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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