Support Board
Date/Time: Sun, 24 Nov 2024 00:44:17 +0000
Sc breaks on multiple rtraderpro logins
View Count: 187
| [2024-07-16 23:25:33] |
| User613621 - Posts: 3 |
|
I have apex and bulenox accounts. After a few hours of frustration I found that sc doesn't know how to handle multiple rtraderpro login configs. A fix would be much appreciated
Date Time Of Last Edit: 2024-07-16 23:40:43
|
| [2024-07-17 14:08:28] |
| John - SC Support - Posts: 36238 |
|
If you are referring to not being able to login to a Rithmic account from multiple Sierra Chart installations, then this a limit on the Rithmic side. Rithmic has written the code that interfaces with Sierra Chart, and this is their limitation.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-17 15:11:34] |
| User613621 - Posts: 3 |
|
No sc doesn't know which login configuration to get from rtraderpro when their are multiple logins saved. I confirmed this by deleting previous logins in rtraderpro. 1 login works fine, but when they're more than 1 it works sometimes but eventually just doesn't connect at all
|
| [2024-07-17 15:21:27] |
| John - SC Support - Posts: 36238 |
|
We really do not understand what you are referencing. The one thing we can tell you is that the connection that Rithmic has with Sierra Chart does not use RTraderPro.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-17 19:36:13] |
| User613621 - Posts: 3 |
|
Ok then sc has the provision to load and save dts configurations with the rithmic server. However, when I use that sc doesn't work properly
|
| [2024-07-17 19:37:33] |
| John - SC Support - Posts: 36238 |
|
We need more information. What exactly are you doing and what is occurring?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-07-17 19:37:47
|
To post a message in this thread, you need to log in with your Sierra Chart account: