Support Board
Date/Time: Sun, 24 Nov 2024 01:31:54 +0000
suddenly unable to connect to Denali data feed
View Count: 149
| [2024-07-16 17:54:22] |
| aswade3451 - Posts: 19 |
|
2024-07-16 17:47:15.983 | Trade activity files set size: 220 2024-07-16 17:47:16.027 | Created the DTC Protocol server. 2024-07-16 17:47:16.028 | DTC Protocol Server listening on port 11099. 2024-07-16 17:47:16.029 | Reading Internal Order ID file. 2024-07-16 17:47:16.044 | Reading Trade Orders file. 2024-07-16 17:47:16.044 | Reading Trade Positions file. 2024-07-16 17:47:16.045 | Reading Trade Account Data files. 2024-07-16 17:47:16.046 | Software version: 2655 64-bit 2024-07-16 17:47:16.046 | Primary Thread ID: 3420 2024-07-16 17:47:16.046 | Usage end date: 2024-08-16 2024-07-16 17:47:16.046 | Enabled for: Advanced Features 2. 2024-07-16 17:47:16.046 | Enabled for: Sierra Chart Historical Data Service. 2024-07-16 17:47:16.046 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-07-16 17:47:16.046 | Enabled for: Delayed Denali Exchange Data Feed. 2024-07-16 17:47:16.046 | Enabled for exchange2: CME 2024-07-16 17:47:16.046 | Enabled for exchange2: NASDAQ Global Indexes 2024-07-16 17:47:16.046 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-07-16 17:47:16.046 | Current selected Data/Trading service: Teton CME Order Routing 2024-07-16 17:47:16.046 | Custom symbol settings values: enabled 2024-07-16 17:47:16.046 | Chart Update Interval: 500 2024-07-16 17:47:16.046 | Intraday Data Storage Time Unit: 0 2024-07-16 17:47:16.046 | Time Zone: +00:00:00 (UTC+00) 2024-07-16 17:47:16.046 | 2024-07-16 17:47:16 Local computer time in UTC 2024-07-16 17:47:16.046 | 2024-07-16 17:47:16 Local computer time in SC Time Zone 2024-07-16 17:47:16.046 | 2024-07-16 17:47:15 Server time in UTC 2024-07-16 17:47:16.046 | Local computer UTC time and Server UTC time difference: 0 seconds. 2024-07-16 17:47:16.046 | Program path: C:\SierraChart\ 2024-07-16 17:47:16.046 | Data Files path: C:\SierraChart\Data\ 2024-07-16 17:47:16.046 | OS Version Number: 10.0 2024-07-16 17:47:16.046 | Locale Setting: C 2024-07-16 17:47:16.046 | DLLs: UserContributedStudies_64.dll 2024-07-16 17:47:16.046 | Allowed protected custom studies: 2024-07-16 17:47:16.046 | Crash reporter started: true 2024-07-16 17:47:16.046 | 2024-07-16 17:47:16.059 | Created the DTC Protocol historical data server. 2024-07-16 17:47:16.060 | HD Server Manager | Listening on port 11098. 2024-07-16 17:47:16.060 | Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1. 2024-07-16 17:47:16.093 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2024-07-16 17:47:16.114 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2024-07-16 17:47:16.115 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2024-07-16 17:47:16.175 | Received 5 login tokens. 2024-07-16 17:47:16.952 | Symbol settings MD5 received. Request ID: 1. 2024-07-16 17:47:16.952 | Symbol settings are up-to-date for sc_futures_direct.dtc.trading. 2024-07-16 17:47:18.560 | Requested user files to download. 2024-07-16 17:47:20.552 | 2024-07-16 17:47:20.552 | Teton CME Order Routing | Firm: IronBeam 2024-07-16 17:47:20.553 | Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 2024-07-16 17:47:20.567 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-07-16 17:47:20.567 | DTC Client socket (1) | New receive buffer size: 0 2024-07-16 17:47:20.567 | DTC Client socket (1) | Connecting to IP: 208.185.224.130. 2024-07-16 17:47:20.643 | Teton CME Order Routing | Network connection to server complete. 2024-07-16 17:47:20.643 | Teton CME Order Routing | Starting socket receive thread. 2024-07-16 17:47:20.643 | Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none 2024-07-16 17:47:20.804 | Teton CME Order Routing | Setting DTC encoding to Binary VLS 2024-07-16 17:47:20.804 | Teton CME Order Routing | Sending logon request message. 2024-07-16 17:47:21.066 | Teton CME Order Routing | Received logon response. 2024-07-16 17:47:21.066 | Teton CME Order Routing | Server Name: SC DTC Server. Build=50039. 2024-07-16 17:47:21.066 | Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 2024-07-16 17:47:21.066 | Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. 2024-07-16 17:47:21.066 | Teton CME Order Routing | Trading is supported. 2024-07-16 17:47:21.066 | Teton CME Order Routing | Order cancel and replace is supported. 2024-07-16 17:47:21.066 | Teton CME Order Routing | OCO Orders supported. 2024-07-16 17:47:21.066 | Teton CME Order Routing | Bracket Orders supported. 2024-07-16 17:47:21.066 | Teton CME Order Routing | MarketDepthIsSupported: 1 2024-07-16 17:47:21.066 | Teton CME Order Routing | Connected to server complete. 2024-07-16 17:47:21.066 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-07-16 17:47:21.066 | Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. 2024-07-16 17:47:21.072 | Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2024-07-15 23:48:46.884206 2024-07-16 17:47:21.115 | Updated verified funded futures trading account ending date to: 2024-08-15 17:47:21 2024-07-16 17:47:21.135 | Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=23103272 2024-07-16 17:47:23.779 | Files to Open on Startup | File does not exist: C:\SierraChart\Data\NQIMBALANCEMultipleStack.Cht 2024-07-16 17:47:25.411 | NQU24_FUT_CME [CB] 30 Min #5 | Reloading chart. 2024-07-16 17:47:25.411 | Starting DelayedDownloadMonitoringTimer 2024-07-16 17:47:25.411 | Starting HDTimeoutTimer 2024-07-16 17:47:25.411 | Added historical Intraday data request for NQU24_FUT_CME to the queue. 2024-07-16 17:47:25.412 | Triggering next historical data download in queue. 2024-07-16 17:47:25.417 | NQU24_FUT_CME [CB] 30 Min #5 | Waiting for historical downloads to complete with the IDs: 1, 2024-07-16 17:47:25.563 | NQU24_FUT_CME 12.50 Range #1 | Reloading chart. 2024-07-16 17:47:25.575 | Mapping NQU24_FUT_CME to NQU24. Service code: cme 2024-07-16 17:47:25.575 | Using symbol data fast lookup vector 2024-07-16 17:47:25.575 | HD Request # 1 | Downloading Intraday chart data for NQU24_FUT_CME to the file NQU24_FUT_CME.scid. Service: cme 2024-07-16 17:47:25.575 | HD Request # 1 | Download start date-time: 2024-05-31 00:00:00.000000. File last date-time: 00:00:00.000000 2024-07-16 17:47:25.576 | HD Request # 1 | Using server: ds28.sierracharts.com port 10149 2024-07-16 17:47:25.576 | Socket (2) | Creating socket. 2024-07-16 17:47:25.576 | Socket (2) | New receive buffer size: 0 2024-07-16 17:47:25.576 | Socket (2) | Connecting to IP: 67.214.125.5. 2024-07-16 17:47:25.579 | NQU24_FUT_CME 12.50 Range #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU24_FUT_CME.scid 2024-07-16 17:47:25.581 | NQU24_FUT_CME 12.50 Range #1 | Chart data loading complete. 2024-07-16 17:47:26.077 | Denali Data Feed | Starting real-time market data updates for: NQU24_FUT_CME (NQU24). ID: 1 Service code: cme 2024-07-16 17:47:26.078 | Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10048 2024-07-16 17:47:26.078 | DTC Client socket (4) | Creating socket. 2024-07-16 17:47:26.078 | DTC Client socket (4) | New receive buffer size: 0 2024-07-16 17:47:26.078 | DTC Client socket (4) | Connecting to IP: 67.214.125.6. 2024-07-16 17:47:26.079 | Denali Data Feed | Requesting security definition data for: NQU24_FUT_CME (NQU24). ID: 1 2024-07-16 17:47:26.079 | Requesting market depth updates for: NQU24_FUT_CME if supported. NumLevels=100 2024-07-16 17:47:26.129 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: NQU24_FUT_CME 2024-07-16 17:47:26.129 | Teton CME Order Routing | Setting external service identifier for symbol NQU24_FUT_CME to 4358 2024-07-16 17:47:26.129 | Teton CME Order Routing | Received security definition for symbol NQU24_FUT_CME 2024-07-16 17:47:41.119 | ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. 2024-07-16 17:47:41.351 | ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2024-08-12"}. Success=true 2024-07-16 17:47:45.585 | Socket (2) | CloseSocket call. 2024-07-16 17:47:45.586 | Socket (2) | Closed. 2024-07-16 17:47:45.586 | HD Request # 1 | Error downloading historical Intraday data for NQU24_FUT_CME. Timeout error connecting to server. 2024-07-16 17:47:45.586 | Added historical Intraday data request for NQU24_FUT_CME to the queue. 2024-07-16 17:47:45.586 | Triggering next historical data download in queue. 2024-07-16 17:47:45.586 | Historical data download thread signaled to stop. 2024-07-16 17:47:45.586 | HD Request # 1 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for NQU24_FUT_CME 2024-07-16 17:47:45.586 | HD Request # 1 | Completion time: 20s. 2024-07-16 17:47:45.586 | 2024-07-16 17:47:45.586 | Delaying start of download for NQU24_FUT_CME. 2024-07-16 17:47:46.083 | Denali Data Feed | Timeout connecting to server. 2024-07-16 17:47:46.083 | DTC Client socket (4) | CloseSocket call. 2024-07-16 17:47:46.083 | Denali Data Feed | Disconnected from the server. 2024-07-16 17:47:46.083 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:47:46.083 | DTC Client socket (4) | Closed. 2024-07-16 17:47:49.082 | Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 443 2024-07-16 17:47:49.083 | DTC Client socket (2) | Creating socket. 2024-07-16 17:47:49.083 | DTC Client socket (2) | New receive buffer size: 0 2024-07-16 17:47:49.083 | DTC Client socket (2) | Connecting to IP: 64.158.105.202. 2024-07-16 17:47:49.110 | Denali Data Feed | Network connection to server complete. 2024-07-16 17:47:49.110 | Denali Data Feed | Starting socket receive thread. 2024-07-16 17:47:49.110 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2024-07-16 17:47:49.136 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-07-16 17:47:49.136 | Denali Data Feed | Sending logon request message. 2024-07-16 17:47:49.169 | Denali Data Feed | Received logon response. 2024-07-16 17:47:49.169 | Denali Data Feed | Server Name: RealTimeServer. 2024-07-16 17:47:49.169 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-07-16 17:47:49.169 | Denali Data Feed | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. 2024-07-16 17:47:49.169 | Denali Data Feed | Failed connections: 1 2024-07-16 17:47:49.169 | Denali Data Feed | Waiting for socket receive thread to end 2024-07-16 17:47:49.170 | DTC Client socket (2) | CloseSocket call. 2024-07-16 17:47:49.170 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2024-07-16 17:47:49.170 | Denali Data Feed | Disconnected from the server. 2024-07-16 17:47:49.170 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:47:49.195 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-07-16 17:47:49.195 | DTC Client socket (2) | Closed. 2024-07-16 17:47:52.161 | Denali Data Feed | Connecting to the server ds25.sierracharts.com. Port 10048 2024-07-16 17:47:52.161 | DTC Client socket (2) | Creating socket. 2024-07-16 17:47:52.161 | DTC Client socket (2) | New receive buffer size: 0 2024-07-16 17:47:52.161 | DTC Client socket (2) | Connecting to IP: 67.214.125.8. 2024-07-16 17:47:57.713 | HD Request # 2 | Downloading Intraday chart data for NQU24_FUT_CME to the file NQU24_FUT_CME.scid. Service: cme 2024-07-16 17:47:57.713 | HD Request # 2 | Download start date-time: 2024-05-31 00:00:00.000000. File last date-time: 00:00:00.000000 2024-07-16 17:47:57.713 | HD Request # 2 | Using server: ds32.sierracharts.com port 10150 2024-07-16 17:47:57.714 | Socket (3) | Creating socket. 2024-07-16 17:47:57.714 | Socket (3) | New receive buffer size: 0 2024-07-16 17:47:57.714 | Socket (3) | Connecting to IP: 67.214.125.3. 2024-07-16 17:48:12.188 | Denali Data Feed | Timeout connecting to server. 2024-07-16 17:48:12.188 | DTC Client socket (2) | CloseSocket call. 2024-07-16 17:48:12.188 | Denali Data Feed | Disconnected from the server. 2024-07-16 17:48:12.188 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:48:12.188 | DTC Client socket (2) | Closed. 2024-07-16 17:48:15.184 | Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 2024-07-16 17:48:15.184 | DTC Client socket (2) | Creating socket. 2024-07-16 17:48:15.184 | DTC Client socket (2) | New receive buffer size: 0 2024-07-16 17:48:15.184 | DTC Client socket (2) | Connecting to IP: 67.214.125.5. 2024-07-16 17:48:17.722 | Socket (3) | CloseSocket call. 2024-07-16 17:48:17.722 | HD Request # 2 | Error downloading historical Intraday data for NQU24_FUT_CME. Timeout error connecting to server. 2024-07-16 17:48:17.722 | Socket (3) | Closed. 2024-07-16 17:48:17.722 | Added historical Intraday data request for NQU24_FUT_CME to the queue. 2024-07-16 17:48:17.722 | Triggering next historical data download in queue. 2024-07-16 17:48:17.722 | Historical data download thread signaled to stop. 2024-07-16 17:48:17.722 | HD Request # 2 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for NQU24_FUT_CME 2024-07-16 17:48:17.722 | HD Request # 2 | Completion time: 20s. 2024-07-16 17:48:17.722 | 2024-07-16 17:48:17.722 | HD Request # 3 | Downloading Intraday chart data for NQU24_FUT_CME to the file NQU24_FUT_CME.scid. Service: cme 2024-07-16 17:48:17.722 | HD Request # 3 | Download start date-time: 2024-05-31 00:00:00.000000. File last date-time: 00:00:00.000000 2024-07-16 17:48:17.722 | HD Request # 3 | Using server: ds26.sierracharts.com port 10149 2024-07-16 17:48:17.738 | Socket (3) | Creating socket. 2024-07-16 17:48:17.738 | Socket (3) | New receive buffer size: 0 2024-07-16 17:48:17.738 | Socket (3) | Connecting to IP: 67.214.125.11. 2024-07-16 17:48:35.207 | Denali Data Feed | Timeout connecting to server. 2024-07-16 17:48:35.207 | DTC Client socket (2) | CloseSocket call. 2024-07-16 17:48:35.207 | Denali Data Feed | Disconnected from the server. 2024-07-16 17:48:35.207 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:48:35.207 | DTC Client socket (2) | Closed. 2024-07-16 17:48:37.720 | Socket (3) | CloseSocket call. 2024-07-16 17:48:37.720 | Socket (3) | Closed. 2024-07-16 17:48:37.720 | HD Request # 3 | Error downloading historical Intraday data for NQU24_FUT_CME. Timeout error connecting to server. 2024-07-16 17:48:37.720 | Historical data download thread signaled to stop. 2024-07-16 17:48:37.720 | HD Request # 3 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for NQU24_FUT_CME 2024-07-16 17:48:37.720 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 2024-07-16 17:48:37.720 | HD Request # 3 | Completion time: 20s. 2024-07-16 17:48:37.720 | HD Request # 3 | Intraday data download complete for NQU24_FUT_CME. Unique request ID: 1 2024-07-16 17:48:37.720 | Removing historical data download ID 1. 2024-07-16 17:48:37.720 | Real-time Intraday chart data file updates started for NQU24_FUT_CME 2024-07-16 17:48:37.720 | Intraday chart data file opened for NQU24_FUT_CME 2024-07-16 17:48:37.720 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2024-07-16 17:48:37.720 | 2024-07-16 17:48:37.720 | No download requests in the queue to start downloads for. 2024-07-16 17:48:37.877 | NQU24_FUT_CME [CB] 30 Min #5 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 17:48:37.877 | NQU24_FUT_CME [CB] 30 Min #5 | Reloading chart. 2024-07-16 17:48:37.882 | NQU24_FUT_CME [CB] 30 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU24_FUT_CME.scid 2024-07-16 17:48:37.882 | NQU24_FUT_CME [CB] 30 Min #5 | Chart data loading complete. 2024-07-16 17:48:38.217 | Denali Data Feed | Connecting to the server ds25-2.sierracharts.com. Port 443 2024-07-16 17:48:38.218 | DTC Client socket (2) | Creating socket. 2024-07-16 17:48:38.218 | DTC Client socket (2) | New receive buffer size: 0 2024-07-16 17:48:38.218 | DTC Client socket (2) | Connecting to IP: 67.214.125.9. 2024-07-16 17:48:38.375 | NQU24_FUT_CME [CB] 30 Min #5 | Reloading chart. 2024-07-16 17:48:38.386 | NQU24_FUT_CME [CB] 30 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU24_FUT_CME.scid 2024-07-16 17:48:38.386 | NQU24_FUT_CME [CB] 30 Min #5 | Chart data loading complete. 2024-07-16 17:48:58.227 | Denali Data Feed | Timeout connecting to server. 2024-07-16 17:48:58.227 | DTC Client socket (2) | CloseSocket call. 2024-07-16 17:48:58.227 | Denali Data Feed | Disconnected from the server. 2024-07-16 17:48:58.227 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:48:58.227 | DTC Client socket (2) | Closed. 2024-07-16 17:49:01.251 | Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 443 2024-07-16 17:49:01.251 | DTC Client socket (2) | Creating socket. 2024-07-16 17:49:01.252 | DTC Client socket (2) | New receive buffer size: 0 2024-07-16 17:49:01.252 | DTC Client socket (2) | Connecting to IP: 67.214.125.6. 2024-07-16 17:49:21.258 | Denali Data Feed | Timeout connecting to server. 2024-07-16 17:49:21.259 | DTC Client socket (2) | CloseSocket call. 2024-07-16 17:49:21.259 | DTC Client socket (2) | Closed. 2024-07-16 17:49:21.259 | Denali Data Feed | Disconnected from the server. 2024-07-16 17:49:21.259 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:49:24.283 | Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 10048 2024-07-16 17:49:24.286 | DTC Client socket (2) | Creating socket. 2024-07-16 17:49:24.286 | DTC Client socket (2) | New receive buffer size: 0 2024-07-16 17:49:24.286 | DTC Client socket (2) | Connecting to IP: 67.214.125.5. 2024-07-16 17:49:44.281 | Denali Data Feed | Timeout connecting to server. 2024-07-16 17:49:44.281 | DTC Client socket (2) | CloseSocket call. 2024-07-16 17:49:44.281 | Denali Data Feed | Disconnected from the server. 2024-07-16 17:49:44.281 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:49:44.281 | DTC Client socket (2) | Closed. 2024-07-16 17:49:47.288 | Denali Data Feed | Connecting to the server ds32-2.sierracharts.com. Port 10048 2024-07-16 17:49:47.288 | DTC Client socket (2) | Creating socket. 2024-07-16 17:49:47.288 | DTC Client socket (2) | New receive buffer size: 0 2024-07-16 17:49:47.288 | DTC Client socket (2) | Connecting to IP: 67.214.125.4. 2024-07-16 17:50:07.306 | Denali Data Feed | Timeout connecting to server. 2024-07-16 17:50:07.306 | DTC Client socket (2) | CloseSocket call. 2024-07-16 17:50:07.306 | Denali Data Feed | Disconnected from the server. 2024-07-16 17:50:07.306 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:50:07.306 | DTC Client socket (2) | Closed. 2024-07-16 17:50:10.330 | Denali Data Feed | Connecting to the server ds26-2.sierracharts.com. Port 443 2024-07-16 17:50:10.347 | DTC Client socket (2) | Creating socket. 2024-07-16 17:50:10.347 | DTC Client socket (2) | New receive buffer size: 0 2024-07-16 17:50:10.347 | DTC Client socket (2) | Connecting to IP: 67.214.125.12. 2024-07-16 17:50:30.324 | Denali Data Feed | Timeout connecting to server. 2024-07-16 17:50:30.324 | DTC Client socket (2) | CloseSocket call. 2024-07-16 17:50:30.324 | DTC Client socket (2) | Closed. 2024-07-16 17:50:30.324 | Denali Data Feed | Disconnected from the server. 2024-07-16 17:50:30.324 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:50:33.326 | Denali Data Feed | Connecting to the server ds26.sierracharts.com. Port 10048 2024-07-16 17:50:33.326 | DTC Client socket (2) | Creating socket. 2024-07-16 17:50:33.326 | DTC Client socket (2) | New receive buffer size: 0 2024-07-16 17:50:33.326 | DTC Client socket (2) | Connecting to IP: 67.214.125.11. 2024-07-16 17:50:53.340 | Denali Data Feed | Timeout connecting to server. 2024-07-16 17:50:53.340 | DTC Client socket (2) | CloseSocket call. 2024-07-16 17:50:53.340 | DTC Client socket (2) | Closed. 2024-07-16 17:50:53.341 | Denali Data Feed | Disconnected from the server. 2024-07-16 17:50:53.341 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:50:56.339 | Denali Data Feed | Connecting to the server ds32.sierracharts.com. Port 443 2024-07-16 17:50:56.340 | DTC Client socket (2) | Creating socket. 2024-07-16 17:50:56.340 | DTC Client socket (2) | New receive buffer size: 0 2024-07-16 17:50:56.340 | DTC Client socket (2) | Connecting to IP: 67.214.125.3. 2024-07-16 17:51:16.353 | Denali Data Feed | Timeout connecting to server. 2024-07-16 17:51:16.354 | DTC Client socket (2) | CloseSocket call. 2024-07-16 17:51:16.354 | DTC Client socket (2) | Closed. 2024-07-16 17:51:16.354 | Denali Data Feed | Disconnected from the server. 2024-07-16 17:51:16.354 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:51:19.376 | Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10048 2024-07-16 17:51:19.376 | DTC Client socket (2) | Creating socket. 2024-07-16 17:51:19.376 | DTC Client socket (2) | New receive buffer size: 0 2024-07-16 17:51:19.376 | DTC Client socket (2) | Connecting to IP: 67.214.125.6. 2024-07-16 17:51:39.373 | Denali Data Feed | Timeout connecting to server. 2024-07-16 17:51:39.373 | DTC Client socket (2) | CloseSocket call. 2024-07-16 17:51:39.373 | Denali Data Feed | Disconnected from the server. 2024-07-16 17:51:39.373 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:51:39.373 | DTC Client socket (2) | Closed. 2024-07-16 17:51:42.376 | Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 443 2024-07-16 17:51:42.376 | DTC Client socket (2) | Creating socket. 2024-07-16 17:51:42.376 | DTC Client socket (2) | New receive buffer size: 0 2024-07-16 17:51:42.376 | DTC Client socket (2) | Connecting to IP: 64.158.105.202. 2024-07-16 17:51:42.401 | Denali Data Feed | Network connection to server complete. 2024-07-16 17:51:42.401 | Denali Data Feed | Starting socket receive thread. 2024-07-16 17:51:42.401 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2024-07-16 17:51:42.426 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-07-16 17:51:42.426 | Denali Data Feed | Sending logon request message. 2024-07-16 17:51:42.458 | Denali Data Feed | Received logon response. 2024-07-16 17:51:42.458 | Denali Data Feed | Server Name: RealTimeServer. 2024-07-16 17:51:42.458 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-07-16 17:51:42.458 | Denali Data Feed | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. 2024-07-16 17:51:42.458 | Denali Data Feed | Failed connections: 2 2024-07-16 17:51:42.458 | Denali Data Feed | Waiting for socket receive thread to end 2024-07-16 17:51:42.458 | DTC Client socket (2) | CloseSocket call. 2024-07-16 17:51:42.458 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2024-07-16 17:51:42.458 | Denali Data Feed | Disconnected from the server. 2024-07-16 17:51:42.458 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:51:42.477 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-07-16 17:51:42.477 | DTC Client socket (2) | Closed. 2024-07-16 17:51:45.461 | Denali Data Feed | Connecting to the server ds25.sierracharts.com. Port 10048 2024-07-16 17:51:45.461 | DTC Client socket (2) | Creating socket. 2024-07-16 17:51:45.461 | DTC Client socket (2) | New receive buffer size: 0 2024-07-16 17:51:45.461 | DTC Client socket (2) | Connecting to IP: 67.214.125.8. 2024-07-16 17:52:05.473 | Denali Data Feed | Timeout connecting to server. 2024-07-16 17:52:05.473 | DTC Client socket (2) | CloseSocket call. 2024-07-16 17:52:05.473 | Denali Data Feed | Disconnected from the server. 2024-07-16 17:52:05.473 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:52:05.473 | DTC Client socket (2) | Closed. 2024-07-16 17:52:08.488 | Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 10048 2024-07-16 17:52:08.488 | DTC Client socket (2) | Creating socket. 2024-07-16 17:52:08.488 | DTC Client socket (2) | New receive buffer size: 0 2024-07-16 17:52:08.488 | DTC Client socket (2) | Connecting to IP: 67.214.125.5. 2024-07-16 17:52:28.483 | Denali Data Feed | Timeout connecting to server. 2024-07-16 17:52:28.483 | DTC Client socket (2) | CloseSocket call. 2024-07-16 17:52:28.483 | Denali Data Feed | Disconnected from the server. 2024-07-16 17:52:28.483 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:52:28.483 | DTC Client socket (2) | Closed. 2024-07-16 17:52:31.484 | Denali Data Feed | Connecting to the server ds25-2.sierracharts.com. Port 10048 2024-07-16 17:52:31.484 | DTC Client socket (2) | Creating socket. 2024-07-16 17:52:31.484 | DTC Client socket (2) | New receive buffer size: 0 2024-07-16 17:52:31.484 | DTC Client socket (2) | Connecting to IP: 67.214.125.9. 2024-07-16 17:52:51.504 | Denali Data Feed | Timeout connecting to server. 2024-07-16 17:52:51.504 | DTC Client socket (2) | CloseSocket call. 2024-07-16 17:52:51.504 | Denali Data Feed | Disconnected from the server. 2024-07-16 17:52:51.504 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:52:51.504 | DTC Client socket (2) | Closed. 2024-07-16 17:52:54.523 | Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10048 2024-07-16 17:52:54.524 | DTC Client socket (2) | Creating socket. 2024-07-16 17:52:54.524 | DTC Client socket (2) | New receive buffer size: 0 2024-07-16 17:52:54.524 | DTC Client socket (2) | Connecting to IP: 67.214.125.6. |
| [2024-07-16 17:59:09] |
| John - SC Support - Posts: 36238 |
|
Refer to post #4 here: Notice: Internet Connectivity Issues for Some Users Affecting Rithmic/Denali Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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