Support Board
Date/Time: Sun, 24 Nov 2024 01:22:51 +0000
Windows error code 10060.
View Count: 248
| [2024-07-16 16:28:00] |
| Rylan Llamado - Posts: 4 |
|
I have read through all the documentation I can find but am still having issues with this error code that popped up as I was in a trade earlier today. This was rather frustrating as I could not manage the trade with my charts not updating and was forced to scramble around for other sources to manage my position. Message log: 2024-07-16 09:22:19.405 | Trade activity files set size: 3313 2024-07-16 09:22:19.515 | Created the DTC Protocol server. 2024-07-16 09:22:19.516 | DTC Protocol Server listening on port 11099. 2024-07-16 09:22:19.516 | Reading Internal Order ID file. 2024-07-16 09:22:19.536 | Reading Trade Orders file. 2024-07-16 09:22:19.540 | Reading Trade Positions file. 2024-07-16 09:22:19.543 | Reading Trade Account Data files. 2024-07-16 09:22:19.549 | UDPListener (1776). Port 22904 | Listening on UDP port 22904. 2024-07-16 09:22:19.549 | Software version: 2657 64-bit 2024-07-16 09:22:19.549 | Primary Thread ID: 5148 2024-07-16 09:22:19.549 | Usage end date: 2024-09-02 2024-07-16 09:22:19.549 | Enabled for: Advanced Features 2. 2024-07-16 09:22:19.549 | Enabled for: Sierra Chart Historical Data Service. 2024-07-16 09:22:19.549 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-07-16 09:22:19.549 | Enabled for: Delayed Denali Exchange Data Feed. 2024-07-16 09:22:19.549 | Enabled for exchange2: CME (Trading Account Required) 2024-07-16 09:22:19.549 | Enabled for exchange2: CBOT (Trading Account Required) 2024-07-16 09:22:19.549 | Enabled for exchange2: COMEX (Trading Account Required) 2024-07-16 09:22:19.549 | Enabled for exchange2: NYMEX (Trading Account Required) 2024-07-16 09:22:19.549 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-07-16 09:22:19.549 | Current selected Data/Trading service: CQG WebAPI 2024-07-16 09:22:19.549 | Custom symbol settings values: enabled 2024-07-16 09:22:19.549 | Chart Update Interval: 30 2024-07-16 09:22:19.549 | Intraday Data Storage Time Unit: 0 2024-07-16 09:22:19.549 | Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-07-16 09:22:19.549 | 2024-07-16 16:22:19 Local computer time in UTC 2024-07-16 09:22:19.549 | 2024-07-16 09:22:19 Local computer time in SC Time Zone 2024-07-16 09:22:19.549 | 2024-07-16 16:22:06 Server time in UTC 2024-07-16 09:22:19.549 | Local computer UTC time and Server UTC time difference: 0 seconds. 2024-07-16 09:22:19.549 | Program path: C:\SierraChart\ 2024-07-16 09:22:19.549 | Data Files path: C:\SierraChart\Data\ 2024-07-16 09:22:19.549 | OS Version Number: 10.0 2024-07-16 09:22:19.549 | Locale Setting: C 2024-07-16 09:22:19.567 | DLLs: UserContributedStudies_64.dll 2024-07-16 09:22:19.567 | Allowed protected custom studies: 2024-07-16 09:22:19.567 | Crash reporter started: true 2024-07-16 09:22:19.567 | 2024-07-16 09:22:19.581 | Created the DTC Protocol historical data server. 2024-07-16 09:22:19.582 | HD Server Manager | Listening on port 11098. 2024-07-16 09:22:19.582 | Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. 2024-07-16 09:22:19.624 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2024-07-16 09:22:19.645 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2024-07-16 09:22:19.645 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2024-07-16 09:22:19.694 | Received 5 login tokens. 2024-07-16 09:22:20.694 | Symbol settings MD5 received. Request ID: 1. 2024-07-16 09:22:20.694 | Symbol settings are up-to-date for cqg. 2024-07-16 09:22:22.118 | Requested user files to download. 2024-07-16 09:22:24.123 | 2024-07-16 09:22:24.124 | CQG WebAPI | Connecting to server api.cqg.com 2024-07-16 09:22:24.124 | CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 2024-07-16 09:22:24.283 | CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. 2024-07-16 09:22:24.283 | CQG WebSocket socket (1) | New receive buffer size: 0 2024-07-16 09:22:24.283 | CQG WebSocket socket (1) | Connecting to IP: 208.48.16.17. 2024-07-16 09:22:24.366 | CQG WebSocket | Opening WebSocket. 2024-07-16 09:22:24.366 | CQG WebSocket | Sending WebSocket handshake. 2024-07-16 09:22:24.614 | CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols 2024-07-16 09:22:24.614 | CQG WebSocket | Server header | Connection: Upgrade 2024-07-16 09:22:24.614 | CQG WebSocket | Server header | Sec-WebSocket-Accept: 2L+VxQeVmk8ZRmLMGv8OgvjKppo= 2024-07-16 09:22:24.614 | CQG WebSocket | Server header | Server: WebSocket++/0.8.2 2024-07-16 09:22:24.614 | CQG WebSocket | Server header | Upgrade: websocket 2024-07-16 09:22:24.614 | CQG WebSocket | Server header | 2024-07-16 09:22:24.614 | CQG WebSocket | Web socket state is now open. 2024-07-16 09:22:24.614 | CQG WebAPI | WebSocket connected. 2024-07-16 09:22:24.614 | CQG WebAPI | Sending market data logon message. 2024-07-16 09:22:24.740 | CQG WebAPI | Base Time: 2024-06-30T13:06:27. 2024-06-30 13:06:27 2024-07-16 09:22:24.740 | CQG WebAPI | Logon successful. Session Token = dTKeGzAkkhJ9sDF2XHB4QYsaVlxO+hewkUw94/HVKYc0aqNq3aNPqdIP5vaDnxnkxqKDuyDBdm+ 2024-07-16 09:22:24.740 | CQG WebAPI | Connected to server complete. 2024-07-16 09:22:24.740 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-07-16 09:22:24.740 | Subscribing to symbol for symbol alert. F.US.GCEQ24 2024-07-16 09:22:24.740 | Mapping F.US.GCEQ24 to GCQ24. Service code: comex 2024-07-16 09:22:24.740 | Using symbol data fast lookup vector 2024-07-16 09:22:24.740 | Denali Data Feed | Starting real-time market data updates for: F.US.GCEQ24 (GCQ24). ID: 1 Service code: comex 2024-07-16 09:22:24.741 | Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 2024-07-16 09:22:24.742 | CQG WebAPI | Sending symbol resolution request for F.US.GCEQ24. ID: 361343 2024-07-16 09:22:24.742 | Denali Data Feed | Requesting security definition data for: F.US.GCEQ24 (GCQ24). ID: 1 2024-07-16 09:22:24.742 | Updated verified funded futures trading account ending date to: 2024-08-15 16:22:24 2024-07-16 09:22:24.743 | CQG WebAPI | Sending Trade Accounts request message. 2024-07-16 09:22:24.757 | DTC Client socket (2) | Creating socket. 2024-07-16 09:22:24.757 | DTC Client socket (2) | New receive buffer size: 0 2024-07-16 09:22:24.757 | DTC Client socket (2) | Connecting to IP: 67.214.125.5. 2024-07-16 09:22:24.824 | CQG WebAPI | Received symbol resolution report for symbol F.US.GCEQ24. Search Symbol: F.US.GCEQ24. Request ID: 361343. Contract ID: 1. 2024-07-16 09:22:24.824 | CQG WebAPI | Brokerage name: AMP. Account Name: 145205 2024-07-16 09:22:24.824 | Updated verified funded futures trading account ending date to: 2024-08-15 16:22:24 2024-07-16 09:22:24.824 | CQG WebAPI | Sending collateral subscribe request. 2024-07-16 09:22:25.008 | CQG WebAPI | Sending positions subscribe request. RequestID: 361346 2024-07-16 09:22:25.008 | CQG WebAPI | Sending orders subscribe request. RequestID: 361347 2024-07-16 09:22:27.358 | Files to Open on Startup | Opening file: es.Cht 2024-07-16 09:22:27.408 | Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7ffccfea0000 2024-07-16 09:22:27.613 | F.US.EPU24/F.US.MGCU24 [CBV] 2000 Volume #1 | Reloading chart. 2024-07-16 09:22:27.614 | Starting DelayedDownloadMonitoringTimer 2024-07-16 09:22:27.614 | Starting HDTimeoutTimer 2024-07-16 09:22:27.614 | Added historical Intraday data request for F.US.EPU24 to the queue. 2024-07-16 09:22:27.615 | Triggering next historical data download in queue. 2024-07-16 09:22:27.623 | F.US.EPU24/F.US.MGCU24 [CBV] 2000 Volume #1 | Performing continuous chart historical Daily data download for symbol F.US.EPU24 starting at last date in file. 2024-07-16 09:22:27.623 | Starting DelayedDownloadMonitoringTimer 2024-07-16 09:22:27.623 | Starting HDTimeoutTimer 2024-07-16 09:22:27.623 | Added historical Daily data request for F.US.EPU24 to the queue. 2024-07-16 09:22:27.624 | Triggering next historical data download in queue. 2024-07-16 09:22:27.627 | F.US.EPU24/F.US.MGCU24 [CBV] 2000 Volume #1 | Waiting for historical downloads to complete with the IDs: 1, 2, 2024-07-16 09:22:27.643 | F.US.EPU24 [CBV] 120 Min #2 | Reloading chart. 2024-07-16 09:22:27.700 | F.US.EPU24 [CBV] 120 Min #2 | Waiting for historical downloads to complete with the IDs: 1, 2, 2024-07-16 09:22:27.712 | F.US.EPU24/F.US.MESU24 [CBV] 480 Min #3 | Reloading chart. 2024-07-16 09:22:27.921 | F.US.EPU24/F.US.MESU24 [CBV] 480 Min #3 | Waiting for historical downloads to complete with the IDs: 1, 2, 2024-07-16 09:22:27.931 | F.US.EPU24/F.US.MGCU24 [CBV] 30 Min #4 | Reloading chart. 2024-07-16 09:22:27.948 | F.US.EPU24/F.US.MGCU24 [CBV] 30 Min #4 | Waiting for historical downloads to complete with the IDs: 1, 2, 2024-07-16 09:22:27.958 | F.US.EPU24 [CBV] #5 | Reloading chart. 2024-07-16 09:22:28.449 | F.US.EPU24 [CBV] #5 | Waiting for historical downloads to complete with the IDs: 1, 2, 2024-07-16 09:22:28.461 | F.US.EPU24 [CBV] 2000 Volume #6 | Reloading chart. 2024-07-16 09:22:28.465 | F.US.EPU24 [CBV] 2000 Volume #6 | Waiting for historical downloads to complete with the IDs: 1, 2, 2024-07-16 09:22:28.469 | Files to Open on Startup | Opening file: RTY.Cht 2024-07-16 09:22:28.663 | F.US.RTYU24/F.US.M2KU24 [CBV] 10 Min #1 | Reloading chart. 2024-07-16 09:22:28.664 | Added historical Intraday data request for F.US.RTYU24 to the queue. 2024-07-16 09:22:28.670 | F.US.RTYU24/F.US.M2KU24 [CBV] 10 Min #1 | Performing continuous chart historical Daily data download for symbol F.US.RTYU24 starting at last date in file. 2024-07-16 09:22:28.670 | Added historical Daily data request for F.US.RTYU24 to the queue. 2024-07-16 09:22:28.674 | F.US.RTYU24/F.US.M2KU24 [CBV] 10 Min #1 | Waiting for historical downloads to complete with the IDs: 3, 4, 2024-07-16 09:22:28.683 | F.US.RTYU24/F.US.M2KU24 [CBV] 120 Min #2 | Reloading chart. 2024-07-16 09:22:28.715 | F.US.RTYU24/F.US.M2KU24 [CBV] 120 Min #2 | Waiting for historical downloads to complete with the IDs: 3, 4, 2024-07-16 09:22:28.725 | F.US.RTYU24/F.US.M2KU24 [CBV] 480 Min #3 | Reloading chart. 2024-07-16 09:22:28.816 | F.US.RTYU24/F.US.M2KU24 [CBV] 480 Min #3 | Waiting for historical downloads to complete with the IDs: 3, 4, 2024-07-16 09:22:28.827 | F.US.RTYU24/F.US.M2KU24 [CBV] 30 Min #4 | Reloading chart. 2024-07-16 09:22:28.843 | F.US.RTYU24/F.US.M2KU24 [CBV] 30 Min #4 | Waiting for historical downloads to complete with the IDs: 3, 4, 2024-07-16 09:22:28.848 | Files to Open on Startup | Opening file: gold.Cht 2024-07-16 09:22:29.046 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 10 Min #2 | Reloading chart. 2024-07-16 09:22:29.047 | Added historical Intraday data request for F.US.GCEQ24 to the queue. 2024-07-16 09:22:29.047 | Intraday data recording state for symbol F.US.GCEQ24 is set to download 'Pending'. 2024-07-16 09:22:29.053 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 10 Min #2 | Performing continuous chart historical Daily data download for symbol F.US.GCEQ24 starting at last date in file. 2024-07-16 09:22:29.053 | Added historical Daily data request for F.US.GCEQ24 to the queue. 2024-07-16 09:22:29.058 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 10 Min #2 | Waiting for historical downloads to complete with the IDs: 5, 6, 2024-07-16 09:22:29.069 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 120 Min #6 | Reloading chart. 2024-07-16 09:22:29.133 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 120 Min #6 | Waiting for historical downloads to complete with the IDs: 5, 6, 2024-07-16 09:22:29.144 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 480 Min #7 | Reloading chart. 2024-07-16 09:22:29.255 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 480 Min #7 | Waiting for historical downloads to complete with the IDs: 5, 6, 2024-07-16 09:22:29.266 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 30 Min #8 | Reloading chart. 2024-07-16 09:22:29.282 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 30 Min #8 | Waiting for historical downloads to complete with the IDs: 5, 6, 2024-07-16 09:22:29.286 | Files to Open on Startup | Opening file: oil.Cht 2024-07-16 09:22:29.482 | F.US.CLEQ24/F.US.MGCQ24 [CBV] 10 Min #1 | Reloading chart. 2024-07-16 09:22:29.498 | Added historical Intraday data request for F.US.CLEQ24 to the queue. 2024-07-16 09:22:29.508 | F.US.CLEQ24/F.US.MGCQ24 [CBV] 10 Min #1 | Performing continuous chart historical Daily data download for symbol F.US.CLEQ24 starting at last date in file. 2024-07-16 09:22:29.508 | Added historical Daily data request for F.US.CLEQ24 to the queue. 2024-07-16 09:22:29.514 | F.US.CLEQ24/F.US.MGCQ24 [CBV] 10 Min #1 | Waiting for historical downloads to complete with the IDs: 7, 8, 2024-07-16 09:22:29.525 | F.US.CLEQ24 [CBV] 120 Min #2 | Reloading chart. 2024-07-16 09:22:29.595 | F.US.CLEQ24 [CBV] 120 Min #2 | Waiting for historical downloads to complete with the IDs: 7, 8, 2024-07-16 09:22:29.606 | F.US.CLEQ24/F.US.MCLEQ24 [CBV] 480 Min #3 | Reloading chart. 2024-07-16 09:22:29.804 | F.US.CLEQ24/F.US.MCLEQ24 [CBV] 480 Min #3 | Waiting for historical downloads to complete with the IDs: 7, 8, 2024-07-16 09:22:29.815 | F.US.CLEQ24/F.US.MGCQ24 [CBV] 30 Min #4 | Reloading chart. 2024-07-16 09:22:29.828 | F.US.CLEQ24/F.US.MGCQ24 [CBV] 30 Min #4 | Waiting for historical downloads to complete with the IDs: 7, 8, 2024-07-16 09:22:29.833 | Files to Open on Startup | Opening file: nq.Cht 2024-07-16 09:22:30.039 | F.US.ENQU24/F.US.MNQU24 [CBV] 5000 Volume #1 | Reloading chart. 2024-07-16 09:22:30.040 | Added historical Intraday data request for F.US.ENQU24 to the queue. 2024-07-16 09:22:30.046 | F.US.ENQU24/F.US.MNQU24 [CBV] 5000 Volume #1 | Performing continuous chart historical Daily data download for symbol F.US.ENQU24 starting at last date in file. 2024-07-16 09:22:30.046 | Added historical Daily data request for F.US.ENQU24 to the queue. 2024-07-16 09:22:30.049 | F.US.ENQU24/F.US.MNQU24 [CBV] 5000 Volume #1 | Waiting for historical downloads to complete with the IDs: 9, 10, 2024-07-16 09:22:30.059 | F.US.ENQU24/F.US.MNQU24 [CBV] 120 Min #2 | Reloading chart. 2024-07-16 09:22:30.111 | F.US.ENQU24/F.US.MNQU24 [CBV] 120 Min #2 | Waiting for historical downloads to complete with the IDs: 9, 10, 2024-07-16 09:22:30.136 | F.US.ENQU24/F.US.MNQU24 [CBV] 480 Min #3 | Reloading chart. 2024-07-16 09:22:30.281 | F.US.ENQU24/F.US.MNQU24 [CBV] 480 Min #3 | Waiting for historical downloads to complete with the IDs: 9, 10, 2024-07-16 09:22:30.291 | F.US.ENQU24/F.US.MNQU24 [CBV] 30 Min #4 | Reloading chart. 2024-07-16 09:22:30.308 | F.US.ENQU24/F.US.MNQU24 [CBV] 30 Min #4 | Waiting for historical downloads to complete with the IDs: 9, 10, 2024-07-16 09:22:30.317 | F.US.ENQU24 [CBV] #5 | Reloading chart. 2024-07-16 09:22:30.664 | F.US.ENQU24 [CBV] #5 | Waiting for historical downloads to complete with the IDs: 9, 10, 2024-07-16 09:22:30.675 | F.US.ENQU24/F.US.MNQU24 [CBV] 2000 Volume #6 | Reloading chart. 2024-07-16 09:22:30.679 | F.US.ENQU24/F.US.MNQU24 [CBV] 2000 Volume #6 | Waiting for historical downloads to complete with the IDs: 9, 10, 2024-07-16 09:22:30.695 | Mapping F.US.EPU24 to ESU24. Service code: cme 2024-07-16 09:22:30.695 | HD Request # 1 | Downloading Intraday chart data for F.US.EPU24 to the file F.US.EPU24.scid. Service: cme 2024-07-16 09:22:30.695 | HD Request # 1 | Download start date-time: 2024-07-16 07:03:03.000000. File last date-time: 2024-07-16 07:03:03.111000 2024-07-16 09:22:30.695 | HD Request # 1 | Using server: ds28.sierracharts.com port 10149 2024-07-16 09:22:30.696 | Socket (3) | Creating socket. 2024-07-16 09:22:30.696 | Socket (3) | New receive buffer size: 0 2024-07-16 09:22:30.696 | Socket (3) | Connecting to IP: 67.214.125.5. 2024-07-16 09:22:30.698 | HD Request # 2 | Downloading Historical Daily chart data for F.US.EPU24. Starting date: 2024-07-11. Service: cqg 2024-07-16 09:22:30.936 | HD Request # 2 | Requesting historical Daily data for ESU24 starting at 2024-07-10. SC External HD service. 2024-07-16 09:22:31.324 | HD Request # 2 | Receiving historical Daily data for F.US.EPU24 starting at 2024-07-11. 2024-07-16 09:22:31.325 | HD Request # 2 | Writing historical Daily data to the file F.US.EPU24.dly. 2024-07-16 09:22:31.327 | HD Request # 2 | Bytes received: 245 2024-07-16 09:22:31.327 | HD Request # 2 | Received 4 Daily data records from 2024-07-11 00:00:00 to 2024-07-15 00:00:00 (5.0 days) and wrote 3 records for F.US.EPU24 2024-07-16 09:22:31.327 | HD Request # 2 | Completion time: 1s. 2024-07-16 09:22:31.327 | HD Request # 2 | Daily data download complete for F.US.EPU24. Unique request ID: 2 2024-07-16 09:22:31.327 | Removing historical data download ID 2. 2024-07-16 09:22:31.327 | 2024-07-16 09:22:31.327 | Triggering next historical data download in queue. 2024-07-16 09:22:31.327 | Mapping F.US.RTYU24 to RTYU24. Service code: cme 2024-07-16 09:22:31.328 | HD Request # 3 | Downloading Historical Daily chart data for F.US.RTYU24. Starting date: 2024-07-11. Service: cqg 2024-07-16 09:22:31.576 | HD Request # 3 | Requesting historical Daily data for QRU24 starting at 2024-07-10. SC External HD service. 2024-07-16 09:22:31.943 | HD Request # 3 | Receiving historical Daily data for F.US.RTYU24 starting at 2024-07-11. 2024-07-16 09:22:31.944 | HD Request # 3 | Writing historical Daily data to the file F.US.RTYU24.dly. 2024-07-16 09:22:31.945 | HD Request # 3 | Bytes received: 232 2024-07-16 09:22:31.945 | HD Request # 3 | Received 4 Daily data records from 2024-07-11 00:00:00 to 2024-07-15 00:00:00 (5.0 days) and wrote 3 records for F.US.RTYU24 2024-07-16 09:22:31.945 | HD Request # 3 | Completion time: 0s. 2024-07-16 09:22:31.945 | HD Request # 3 | Daily data download complete for F.US.RTYU24. Unique request ID: 4 2024-07-16 09:22:31.945 | Removing historical data download ID 4. 2024-07-16 09:22:31.945 | 2024-07-16 09:22:31.945 | Triggering next historical data download in queue. 2024-07-16 09:22:31.946 | HD Request # 4 | Downloading Historical Daily chart data for F.US.GCEQ24. Starting date: 2024-07-11. Service: cqg 2024-07-16 09:22:32.170 | HD Request # 4 | Requesting historical Daily data for GCQ24 starting at 2024-07-10. SC External HD service. 2024-07-16 09:22:32.453 | HD Request # 4 | Receiving historical Daily data for F.US.GCEQ24 starting at 2024-07-11. 2024-07-16 09:22:32.454 | HD Request # 4 | Writing historical Daily data to the file F.US.GCEQ24.dly. 2024-07-16 09:22:32.456 | HD Request # 4 | Bytes received: 230 2024-07-16 09:22:32.456 | HD Request # 4 | Received 4 Daily data records from 2024-07-11 00:00:00 to 2024-07-15 00:00:00 (5.0 days) and wrote 3 records for F.US.GCEQ24 2024-07-16 09:22:32.456 | HD Request # 4 | Completion time: 1s. 2024-07-16 09:22:32.456 | HD Request # 4 | Daily data download complete for F.US.GCEQ24. Unique request ID: 6 2024-07-16 09:22:32.456 | Removing historical data download ID 6. 2024-07-16 09:22:32.456 | 2024-07-16 09:22:32.456 | Triggering next historical data download in queue. 2024-07-16 09:22:32.456 | Mapping F.US.CLEQ24 to CLQ24. Service code: nymex 2024-07-16 09:22:32.457 | HD Request # 5 | Downloading Historical Daily chart data for F.US.CLEQ24. Starting date: 2024-07-11. Service: cqg 2024-07-16 09:22:32.671 | HD Request # 5 | Requesting historical Daily data for CLQ24 starting at 2024-07-10. SC External HD service. 2024-07-16 09:22:32.871 | HD Request # 5 | Receiving historical Daily data for F.US.CLEQ24 starting at 2024-07-11. 2024-07-16 09:22:32.871 | HD Request # 5 | Writing historical Daily data to the file F.US.CLEQ24.dly. 2024-07-16 09:22:32.878 | HD Request # 5 | Bytes received: 217 2024-07-16 09:22:32.878 | HD Request # 5 | Received 4 Daily data records from 2024-07-11 00:00:00 to 2024-07-15 00:00:00 (5.0 days) and wrote 3 records for F.US.CLEQ24 2024-07-16 09:22:32.879 | HD Request # 5 | Completion time: 0s. 2024-07-16 09:22:32.879 | HD Request # 5 | Daily data download complete for F.US.CLEQ24. Unique request ID: 8 2024-07-16 09:22:32.879 | Removing historical data download ID 8. 2024-07-16 09:22:32.879 | 2024-07-16 09:22:32.879 | Triggering next historical data download in queue. 2024-07-16 09:22:32.879 | Mapping F.US.ENQU24 to NQU24. Service code: cme 2024-07-16 09:22:32.880 | HD Request # 6 | Downloading Historical Daily chart data for F.US.ENQU24. Starting date: 2024-07-11. Service: cqg 2024-07-16 09:22:33.108 | HD Request # 6 | Requesting historical Daily data for NQU24 starting at 2024-07-10. SC External HD service. 2024-07-16 09:22:33.311 | HD Request # 6 | Receiving historical Daily data for F.US.ENQU24 starting at 2024-07-11. 2024-07-16 09:22:33.312 | HD Request # 6 | Writing historical Daily data to the file F.US.ENQU24.dly. 2024-07-16 09:22:33.313 | HD Request # 6 | Bytes received: 248 2024-07-16 09:22:33.313 | HD Request # 6 | Received 4 Daily data records from 2024-07-11 00:00:00 to 2024-07-15 00:00:00 (5.0 days) and wrote 3 records for F.US.ENQU24 2024-07-16 09:22:33.313 | HD Request # 6 | Completion time: 1s. 2024-07-16 09:22:33.313 | HD Request # 6 | Daily data download complete for F.US.ENQU24. Unique request ID: 10 2024-07-16 09:22:33.313 | Removing historical data download ID 10. 2024-07-16 09:22:33.313 | 2024-07-16 09:22:33.313 | No download requests in the queue to start downloads for. 2024-07-16 09:22:44.811 | ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. 2024-07-16 09:22:45.022 | ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2024-08-13"}. Success=true 2024-07-16 09:22:45.791 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-07-16 09:22:45.792 | DTC Client socket (2) | CloseSocket call. 2024-07-16 09:22:45.792 | Denali Data Feed | Failed connections: 1 2024-07-16 09:22:45.792 | DTC Client socket (0) | CloseSocket call. 2024-07-16 09:22:45.792 | Denali Data Feed | Disconnected from the server. 2024-07-16 09:22:45.792 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 09:22:45.792 | DTC Client socket (2) | Closed. 2024-07-16 09:22:48.783 | Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 443 2024-07-16 09:22:48.786 | DTC Client socket (2) | Creating socket. 2024-07-16 09:22:48.786 | DTC Client socket (2) | New receive buffer size: 0 2024-07-16 09:22:48.786 | DTC Client socket (2) | Connecting to IP: 67.214.125.6. 2024-07-16 09:22:51.733 | Socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-07-16 09:22:51.733 | Socket (3) | CloseSocket call. 2024-07-16 09:22:51.733 | Socket (0) | CloseSocket call. 2024-07-16 09:22:51.733 | Socket (3) | Closed. 2024-07-16 09:22:51.733 | HD Request # 1 | Error downloading historical Intraday data for F.US.EPU24. The network socket has been closed. Retrying download. 2024-07-16 09:22:51.733 | Added historical Intraday data request for F.US.EPU24 to the queue. 2024-07-16 09:22:51.733 | Triggering next historical data download in queue. 2024-07-16 09:22:51.733 | Historical data download thread signaled to stop. 2024-07-16 09:22:51.734 | HD Request # 1 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for F.US.EPU24 2024-07-16 09:22:51.734 | HD Request # 1 | Completion time: 21s. 2024-07-16 09:22:51.734 | 2024-07-16 09:22:51.734 | HD Request # 7 | Downloading Intraday chart data for F.US.EPU24 to the file F.US.EPU24.scid. Service: cme 2024-07-16 09:22:51.738 | HD Request # 7 | Download start date-time: 2024-07-16 07:03:03.000000. File last date-time: 2024-07-16 07:03:03.111000 2024-07-16 09:22:51.738 | HD Request # 7 | Using server: ds32.sierracharts.com port 10150 2024-07-16 09:22:51.752 | Socket (3) | Creating socket. 2024-07-16 09:22:51.752 | Socket (3) | New receive buffer size: 0 2024-07-16 09:22:51.752 | Socket (3) | Connecting to IP: 67.214.125.3. 2024-07-16 09:23:05.794 | File >> Disconnect selected. 2024-07-16 09:23:05.794 | CQG WebAPI | Sending Web API Logoff message. 2024-07-16 09:23:05.794 | CQG WebSocket socket (1) | CloseSocket call. 2024-07-16 09:23:05.794 | CQG WebSocket | WebSocket closed. 2024-07-16 09:23:05.794 | CQG WebAPI | WebSocket closed. 2024-07-16 09:23:05.794 | CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 2024-07-16 09:23:05.794 | DTC Client socket (2) | CloseSocket call. 2024-07-16 09:23:05.794 | Denali Data Feed | Disconnected from the server. 2024-07-16 09:23:05.794 | CQG WebAPI | Disconnected. 2024-07-16 09:23:05.794 | Canceling queued historical data download request for F.US.RTYU24 Intraday data. 2024-07-16 09:23:05.794 | DTC Client socket (2) | Closed. 2024-07-16 09:23:05.794 | Removing historical data download ID 3. 2024-07-16 09:23:05.794 | Real-time Intraday chart data file updates started for F.US.RTYU24 2024-07-16 09:23:05.794 | Intraday chart data file opened for F.US.RTYU24 2024-07-16 09:23:05.794 | Canceling queued historical data download request for F.US.GCEQ24 Intraday data. 2024-07-16 09:23:05.794 | Removing historical data download ID 5. 2024-07-16 09:23:05.794 | Real-time Intraday chart data file updates started for F.US.GCEQ24 2024-07-16 09:23:05.794 | Intraday chart data file opened for F.US.GCEQ24 2024-07-16 09:23:05.794 | Canceling queued historical data download request for F.US.CLEQ24 Intraday data. 2024-07-16 09:23:05.794 | Removing historical data download ID 7. 2024-07-16 09:23:05.794 | Real-time Intraday chart data file updates started for F.US.CLEQ24 2024-07-16 09:23:05.794 | Intraday chart data file opened for F.US.CLEQ24 2024-07-16 09:23:05.794 | Canceling queued historical data download request for F.US.ENQU24 Intraday data. 2024-07-16 09:23:05.794 | Removing historical data download ID 9. 2024-07-16 09:23:05.794 | Real-time Intraday chart data file updates started for F.US.ENQU24 2024-07-16 09:23:05.794 | Intraday chart data file opened for F.US.ENQU24 2024-07-16 09:23:05.794 | HD Request # 7 | Active download canceled. 2024-07-16 09:23:05.794 | Historical data download thread signaled to stop. 2024-07-16 09:23:05.794 | Socket (3) | CloseSocket call. 2024-07-16 09:23:05.794 | HD Request # 7 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for F.US.EPU24 2024-07-16 09:23:05.794 | Socket (3) | Closed. 2024-07-16 09:23:05.794 | HD Request # 7 | Completion time: 14s. 2024-07-16 09:23:05.794 | HD Request # 7 | Intraday data download complete for F.US.EPU24. Unique request ID: 1 2024-07-16 09:23:05.794 | Removing historical data download ID 1. 2024-07-16 09:23:05.794 | Real-time Intraday chart data file updates started for F.US.EPU24 2024-07-16 09:23:05.794 | Intraday chart data file opened for F.US.EPU24 2024-07-16 09:23:05.794 | HD Request # 7 | Enabling Intraday chart updating for symbol. 2024-07-16 09:23:05.794 | 2024-07-16 09:23:05.794 | No download requests in the queue to start downloads for. 2024-07-16 09:23:05.800 | F.US.ENQU24/F.US.MNQU24 [CBV] 2000 Volume #6 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:05.805 | F.US.ENQU24/F.US.MNQU24 [CBV] 2000 Volume #6 | Reloading chart. 2024-07-16 09:23:05.808 | F.US.EPU24/F.US.MGCU24 [CBV] 2000 Volume #1 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:05.809 | F.US.EPU24/F.US.MGCU24 [CBV] 2000 Volume #1 | Reloading chart. 2024-07-16 09:23:05.810 | F.US.EPU24 [CBV] 120 Min #2 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:05.811 | F.US.EPU24 [CBV] 120 Min #2 | Reloading chart. 2024-07-16 09:23:05.836 | F.US.EPU24/F.US.MESU24 [CBV] 480 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:05.837 | F.US.EPU24/F.US.MESU24 [CBV] 480 Min #3 | Reloading chart. 2024-07-16 09:23:05.873 | CQG WebSocket socket (1) | Write has completed. Shutdown being performed. 2024-07-16 09:23:05.873 | CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. 2024-07-16 09:23:05.925 | F.US.EPU24/F.US.MGCU24 [CBV] 30 Min #4 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:05.926 | F.US.EPU24/F.US.MGCU24 [CBV] 30 Min #4 | Reloading chart. 2024-07-16 09:23:05.951 | F.US.EPU24 [CBV] 2000 Volume #6 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:05.952 | F.US.EPU24 [CBV] 2000 Volume #6 | Reloading chart. 2024-07-16 09:23:05.954 | CQG WebSocket socket (1) | Socket gracefully closed by remote side. 2024-07-16 09:23:05.954 | CQG WebSocket socket (1) | Closed. 2024-07-16 09:23:05.954 | F.US.RTYU24/F.US.M2KU24 [CBV] 10 Min #1 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:05.959 | F.US.RTYU24/F.US.M2KU24 [CBV] 10 Min #1 | Reloading chart. 2024-07-16 09:23:05.962 | F.US.RTYU24/F.US.M2KU24 [CBV] 120 Min #2 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:05.962 | F.US.RTYU24/F.US.M2KU24 [CBV] 120 Min #2 | Reloading chart. 2024-07-16 09:23:06.029 | F.US.RTYU24/F.US.M2KU24 [CBV] 480 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:06.029 | F.US.RTYU24/F.US.M2KU24 [CBV] 480 Min #3 | Reloading chart. 2024-07-16 09:23:06.093 | F.US.RTYU24/F.US.M2KU24 [CBV] 30 Min #4 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:06.093 | F.US.RTYU24/F.US.M2KU24 [CBV] 30 Min #4 | Reloading chart. 2024-07-16 09:23:06.135 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 10 Min #2 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:06.141 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 10 Min #2 | Reloading chart. 2024-07-16 09:23:06.144 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 120 Min #6 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:06.144 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 120 Min #6 | Reloading chart. 2024-07-16 09:23:06.225 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 480 Min #7 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:06.226 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 480 Min #7 | Reloading chart. 2024-07-16 09:23:06.377 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 30 Min #8 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:06.378 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 30 Min #8 | Reloading chart. 2024-07-16 09:23:06.423 | F.US.CLEQ24/F.US.MGCQ24 [CBV] 10 Min #1 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:06.430 | F.US.CLEQ24/F.US.MGCQ24 [CBV] 10 Min #1 | Reloading chart. 2024-07-16 09:23:06.555 | F.US.RTYU24/F.US.M2KU24 [CBV] 10 Min #1 | StartDateTimeForLoadingOrderFills: 2024-07-02 00:00:00 2024-07-16 09:23:06.559 | F.US.RTYU24/F.US.M2KU24 [CBV] 10 Min #1 | Chart data loading complete. 2024-07-16 09:23:06.565 | F.US.CLEQ24 [CBV] 120 Min #2 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:06.620 | F.US.CLEQ24 [CBV] 120 Min #2 | Reloading chart. 2024-07-16 09:23:06.982 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 10 Min #2 | StartDateTimeForLoadingOrderFills: 2024-07-02 00:00:00 2024-07-16 09:23:06.985 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 10 Min #2 | Chart data loading complete. 2024-07-16 09:23:06.989 | F.US.CLEQ24/F.US.MCLEQ24 [CBV] 480 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:06.989 | F.US.CLEQ24/F.US.MCLEQ24 [CBV] 480 Min #3 | Reloading chart. 2024-07-16 09:23:07.928 | F.US.CLEQ24/F.US.MGCQ24 [CBV] 10 Min #1 | StartDateTimeForLoadingOrderFills: 2024-07-02 00:00:00 2024-07-16 09:23:07.930 | F.US.CLEQ24/F.US.MGCQ24 [CBV] 10 Min #1 | Chart data loading complete. 2024-07-16 09:23:07.932 | F.US.RTYU24/F.US.M2KU24 [CBV] 30 Min #4 | StartDateTimeForLoadingOrderFills: 2024-07-02 00:00:00 2024-07-16 09:23:07.938 | F.US.RTYU24/F.US.M2KU24 [CBV] 30 Min #4 | Chart data loading complete. 2024-07-16 09:23:07.940 | F.US.ENQU24/F.US.MNQU24 [CBV] 2000 Volume #6 | StartDateTimeForLoadingOrderFills: 2024-07-02 00:00:00 2024-07-16 09:23:07.969 | F.US.ENQU24/F.US.MNQU24 [CBV] 2000 Volume #6 | Chart data loading complete. 2024-07-16 09:23:07.971 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 30 Min #8 | StartDateTimeForLoadingOrderFills: 2024-07-02 00:00:00 2024-07-16 09:23:07.977 | F.US.GCEQ24/F.US.MGCQ24 [CBV] 30 Min #8 | Chart data loading complete. 2024-07-16 09:23:08.046 | F.US.CLEQ24/F.US.MGCQ24 [CBV] 30 Min #4 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:08.047 | F.US.CLEQ24/F.US.MGCQ24 [CBV] 30 Min #4 | Reloading chart. 2024-07-16 09:23:08.215 | F.US.ENQU24/F.US.MNQU24 [CBV] 5000 Volume #1 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:08.216 | F.US.ENQU24/F.US.MNQU24 [CBV] 5000 Volume #1 | Reloading chart. 2024-07-16 09:23:08.221 | F.US.ENQU24/F.US.MNQU24 [CBV] 120 Min #2 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:08.223 | F.US.ENQU24/F.US.MNQU24 [CBV] 120 Min #2 | Reloading chart. 2024-07-16 09:23:08.253 | F.US.ENQU24/F.US.MNQU24 [CBV] 480 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:08.254 | F.US.ENQU24/F.US.MNQU24 [CBV] 480 Min #3 | Reloading chart. 2024-07-16 09:23:08.385 | F.US.EPU24 [CBV] 2000 Volume #6 | StartDateTimeForLoadingOrderFills: 2024-07-02 00:00:00 2024-07-16 09:23:08.408 | F.US.EPU24 [CBV] 2000 Volume #6 | Chart data loading complete. 2024-07-16 09:23:08.433 | F.US.ENQU24/F.US.MNQU24 [CBV] 30 Min #4 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:08.434 | F.US.ENQU24/F.US.MNQU24 [CBV] 30 Min #4 | Reloading chart. 2024-07-16 09:23:08.449 | F.US.ENQU24 [CBV] #5 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 09:23:08.449 | F.US.ENQU24 [CBV] #5 | Reloading chart. 2024-07-16 09:23:08.700 | F.US.EPU24/F.US.MGCU24 [CBV] 2000 Volume #1 | StartDateTimeForLoadingOrderFills: 2024-07-02 00:00:00 2024-07-16 09:23:08.724 | F.US.EPU24/F.US.MGCU24 [CBV] 2000 Volume #1 | Chart data loading complete. 2024-07-16 09:23:08.751 | F.US.EPU24/F.US.MGCU24 [CBV] 2000 Volume #1 | Reloading chart. 2024-07-16 09:23:08.801 | F.US.ENQU24/F.US.MNQU24 [CBV] 2000 Volume #6 | Reloading chart. 2024-07-16 09:23:08.842 | F.US.EPU24 [CBV] 120 Min #2 | Reloading chart. 2024-07-16 09:23:08.906 | F.US.EPU24/F.US.MESU24 [CBV] 480 Min #3 | Reloading chart. Please let me know if there is something I am missing, sierra charts is fully allowed through my firewalls and this error occurred randomly mid session as I was watching the market. |
| [2024-07-16 17:09:01] |
| Sierra_Chart Engineering - Posts: 17154 |
|
For the solution, refer to post #4 here: Notice: Internet Connectivity Issues for Some Users Affecting Rithmic/Denali Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-17 14:00:49] |
| Rylan Llamado - Posts: 4 |
|
Hello! While this solution did seem to work for the most part, I am now missing data on NQ specifically from 6/16 to 7/14. I find this odd because all other products have downloaded all historical data just fine aside from NQ. I have already reloaded the charts, deleted and redownloaded, recalculated, but for some reason I still have this massive gap in all of my charts pertaining to NQ. Any ideas as to why this may be and how I can fix this? |
| [2024-07-17 14:24:55] |
| Sierra_Chart Engineering - Posts: 17154 |
|
We have limited historical data on the DS13 server but we will add more now: I am now missing data on NQ specifically from 6/16 to 7/14.
However, we do not think you need to use that server any longer. So clear this setting (make it blank): Sierra Chart Server Settings: CME Exchange Data Feed Historical Server Address Override (Global Settings >> Sierra Chart Server Settings >> General >> Special) After that re-download the data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-07-17 14:25:40
|
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